Technical Manager

The Technical Manager oversees the development of the Brompton Bike Hire dock and electronics. In addition, the Technical Manager is responsible for all aspects of the delivery of the docks to customers including pre-order technical support, site surveys, materials procurement, installation & post installation checks. The role requires the ability to communicate effectively with many different groups including architects, surveyors, suppliers & site engineers. An understanding of electronics, fabrication, project management, cost control & working in the built environment is key. The Person The person in this role will enjoy the challenge of problem solving and being able to come up with practical solutions. They will endeavour to find ways of raising the bar and reducing errors and overcoming omissions. They must be disciplined in developing and enforcing organisational systems, procedures and procedures. The successful candidate will be able to work as part of a team and conduct themselves in a professional manner when dealing with others. They will be expected to listen to others and build relationships with them. The ideal candidate will adopt an accommodating and helpful working style, debate, agree and where and when necessary accept the objectives set by others and work within agreed parameters to ensure all tasks are completed on time. They must adopt an inquisitive and curious manner in order to assess situations and come to conclusions based on facts and information gathered from others. The person occupying this role will be required to operate in a technical and specialist area of the business. They will be able to work in a steady and thorough manner and have the persistence to see the job through to conclusion. The person should be compliant, organised, predictable and methodical. Main duties and Responsibilities: Delivery of projects on time, within scope & within budget Coordinate project activities with relevant partners Manage standard project deliverables including plan, risk, budgets etc. Carry out site surveys for new projects & liaise with customers accordingly Develop & deliver product strategy including dock hardware and lockers Conduct post installation checks. Coordinating any rework with the supplier Maintain product pricing. Product cost control & maintaining price list Monitor the status & performance of the dock network to ensure optimum availability Ensure that repairs & maintenance of the docks are completed in a timely & cost-effective manner Inventory control: Work with suppliers to ensure that there are enough materials available to deliver the sales pipeline Creating & maintaining technical documentation such as the dock technical manual, installation procedure etc. Technical liaison with customers, architects, planners etc. at the design stage Person Specification: Extensive knowledge of the design process, ideally utilising external resource Experience of product development Strong project management skills & good knowledge of project management methods Effective leadership, interpersonal & communication skills. Able to communicate & influence at all levels Excellent organisational & time management skills Capacity to prioritise tasks, make decisions, handle pressure & meet deadlines Attention to detail & strong numerical ability Good understanding of the procurement process including negotiating skills Sound experience of budgeting & resource allocation Experience Ideally a Mechanical Engineering or Electrical Engineering degree At least 3 years relevant experience Benefits Flexible and hybrid working options 9 Day Fortnight This is a flexible working pattern where an employee works their contractual hours across 9 days instead of 10 days. (i.e. 80 hours across 9 days instead of 10 days). This means, the individual would work an additional hour across Monday to Thursday (across the 2 week period) to gain their Friday off. Annual Leave 25 days annual leave, plus all UK bank holidays. Competitive Salary Plus workplace pension scheme and profit share bonus. Brompton Discount - Get ready to bike in style, as all employees receive up to 60% off their very own bike and accessories, plus there are discounts for your friends and family too. Social activities - Throughout the year enjoy time with your colleagues as we host an annual Summer and Christmas party, annual bike rides (both inside and outside the UK), Birthday breakfast, volunteering activities and family fun days just to name a few. Learning and Development - Access to free LinkedIn Learning and opportunity to devote some of your time at work to personal development. We value professional development and actively promote internal promotions and opportunities. More benefits include - Workplace Pension Scheme, Care and Health Support, Flexible Working, Cycle to Work Scheme and other benefits. Mental Health We provide access to a confidential EAP that offers counselling, resources and support for various mental health challenges. Theres also Head Space, Bromptons approved wellness program for employees. Paid Leave We offer an enhanced Family, Paternity and Maternity leave pay. ADZN1_UKTJ

Location: Perivale, GB

Posted Date: 1/9/2025