Sea Freight Forwarding Team Leader

Our client is a well-established freight forwarding and logistics provider who pride themselves on offering a bespoke service to their many global customers. Finding the fastest and most cost-effective transport solutions whether that is by air, sea or road or contract logistics. We are now recruiting for a Sea Freight Forwarding Team Leader for the Manchester office which is based in Altrincham This role is responsible for the day-to-day Sea Freight forwarding team, Proven experience in managing a team, with excellent leadership and people management skills. We are looking for a hands-on ocean freight team leaders who can manage a small team based in Manchester . Leading by example this is a hands-on role with the necessity to handle shipments operationally whilst promoting best practice across your team. Key duties and responsibilities: Lead and manage a team of Sea freight operators (import & export), providing guidance, training, and support to ensure optimal performance and professional development. Manage and strengthen relationships with existing customers, proactively addressing their needs, resolving any issues, and ensuring high levels of customer satisfaction Manage and strengthen relationships with existing suppliers, proactively developing services which fit our customer base development Collaborate with the sales, customer relationship and digital marketing teams to identify new business opportunities and develop strategies to expand our client base. Work closely with the sales team on commercial needs, including pricing, contracts, and negotiation. Monitor market trends, industry developments, and competitor activities to identify potential risks and opportunities, and provide recommendations to senior management. Analyse departmental performance and implement process improvements to increase efficiency and effectiveness. Stay up-to-date with relevant industry regulations and ensure compliance within the department. Person Specification: A high level of experience in ocean freight forwarding, with a strong understanding of customs procedures and regulations. Proven experience in managing a sea freight forwarding team, with excellent leadership and people management skills. Strong commercial acumen, with the ability to identify and capitalise on business opportunities. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, colleagues, and stakeholders. Sound knowledge of freight forwarding software and systems. A hands-on approach to the department with the ability to handle Exceptional organisational and time management abilities, with the capability to prioritise tasks and meet deadlines. A proactive and results-oriented mindset, with a drive to achieve targets and contribute to the growth of the department. Salary & Benefits Salary: £35,000-£40,000 Circa Hours 9-5.30pm Annual leave; 31 days. Increases after 3 years' service by 1 day a year, up to a further 5 days. Volunteer Day: Additional 1 day per year paid to give back to the local community. HSF: Health cash plan service that the company contributes to. Fresh fruit delivered weekly to all offices. Paid sick leave, after probation. EAP Program. Long service financial rewards ADZN1_UKTJ

Location: Manchester, GB

Posted Date: 1/11/2025