Community Specialist

Founded in 2015, Women‘s Best is an internationally successful start-up that sells high-quality sports nutrition and apparel and which has grown to be loved by 4m female fans and customers across 150 countries. We sell across a number of sales channels, both 1st and 3rd party eCommerce, Retail, Wholesale and Marketplaces globally, with the UK, USA and EU being key markets for us to grow awareness and market share. Women’s Best mission is to support women on their unique fitness journeys to become healthier and stronger, physically and mentally. By providing their needs including high quality nutritional products, activewear, educational content, and a welcoming and uplifting community. We are a disrupter within the health and fitness industry and our vision is to not only be the go-to brand for female fitness, health and lifestyle but to continue to inspire and empower women around the globe to become the best version of themselves. We are currently recruiting this on-site role for our London Office: Social Media and Community Specialist (m/f/x) full-time (40h/w) YOUR ROLE: As a Social Media and Community Specialist at Women’s Best, you will foster a vibrant, inclusive community by building strong relationships with our audience across platforms and ensuring their voices are heard. With a passion for trend-based content, you will assist with the creation and editing of engaging posts using tools like Canva and CapCut, schedule content via Sprout Social, and collaborate with the team to brainstorm innovative ideas that elevate our brand and online presence. You will report directly to the Head of Social Media. YOUR MAIN TASKS: Responding to community comments and DMs on social media in a timely, helpful, and engaging manner. Managing customer concerns on social media and escalating to customer care when necessary. Engaging with our community across platforms (athletes, influencers, affiliates, customers) to foster a strong connection with our brand. Brainstorming and contributing fresh content ideas that resonate with our audience, especially in the athleisure and fitness space. Schedule content across multiple platforms with proficiency in Sprout Social and Monday.com. Creating and editing engaging content using tools like Canva and CapCut. Tracking social media trends and staying on top of current lingo and communication styles to ensure we are speaking the language of our community. Analysing and reporting weekly community engagement metrics to the team. Identifying collaboration opportunities and emerging talent on social media. YOUR PROFILE: Minimum 2 years of experience in social media management, community engagement, or a related field Exceptional communication skills with the ability to engage audiences in a friendly, fun, and professional tone Creative, organized, and detail-oriented with a strong ability to multitask Strong knowledge of social media trends, especially in the athleisure, fitness, and lifestyle industries Proficient in using Canva, CapCut, or similar design tools Proficient in Sprout Social and Monday.com Self-motivated, dynamic, and team-oriented with a strong desire to contribute to a positive community experience English language (mothertongue) Passion for Women’s Best brand and the areas of fitness/ sports/ fashion GROSS SALARY: For this position, depending on qualifications and previous professional work experience, the gross annual salary for full-time starts at GBP 26,000. Attractive benefits complete the salary package. BENEFITS WITH US: Pension and private medical care scheme 25 days paid annual leave OMP Flexible working hours with work-from-home (WFH) Days Gym partnership (Hussle) Fantastic employee discounts across all our products Working with an international dynamic team Opportunity to travel to Austria JOIN US NOW. Become part of a passionate, fast-growing brand that supports women around the globe. At Women’s Best, we offer a collaborative and inspiring work environment where your ideas can make an impact. If you’re excited to take on this challenge, apply now by sending your resume and cover letter to jobswomensbest.com Please note that while we have created uniformity across the Group, work benefits may vary by office/ country. Applicants must be eligible to work in the specified location. Women’s Best is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion,age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.

Location: London, GB

Posted Date: 1/21/2025