Integration Intern - Merchant Operations New Milan, Italy

Thanks to our innovative BuyNow PayLater payment solution, Scalapay is transforming the way more than 6.5 million customers buy online and in-store, empowering 8,000 merchants (online and in-store) to give their customers magical shopping experiences. Being only 3 years old didn’t stop us from becoming a unicorn. We have raised over $700mln and we did this thanks to a team built around our 4 core values: MakeItHappen PlayAsATeam StayCurious FocusOnCustomer. This is where your magic happens. If you love it, Scalapay it. The Mission As an Integration Intern at Scalapay, you will play a crucial role in supporting the integration and onboarding of our merchant partners, ensuring smooth processes that comply with our high standards as a regulated payment institution. Collaborating closely with the Sales, Tech, and Operations teams, you will gain valuable experience in the Dynamic World of BNPL. Key Responsibilities Technical Integration Assistance: Work with technical teams to ensure seamless implementation of payment systems on merchant platforms and in-store. Merchant Support: Provide operational assistance pre- and post-integration, addressing queries and resolving issues as needed. Process Improvement: Identify inefficiencies in operational workflows and suggest improvements to optimize processes. Analysis and Monitoring: Monitor KPIs, order flow, and level of service. You’ll be Great for this Role if You: Proficiency with standard tools (Excel, Word, PowerPoint, Database). Strong attention to detail and ability to complete tasks with accuracy. Excellent organizational and time management skills. A positive attitude, collaborative spirit, and eagerness to learn. Fluency in both English and Italian (written and spoken). Bachelor’s degree or higher in a relevant field (e.g., IT, Engineering, business or technical disciplines). Passion for e-commerce, technology, and the digital economy. Nice to Have Previous experience in similar roles. Familiarity with tech tools (Jira, AWS, Database Query interfaces). Basic SQL knowledge. Knowledge of additional languages (e.g., French, Spanish). Exposure to startup or scale-up environments. Soft Skills The ideal candidate will have a strong attention to detail and excellent organizational skills, ensuring tasks are completed efficiently and accurately. You should be an effective communicator, comfortable working in teams and collaborating with colleagues from different departments. We value individuals who are proactive, adaptable, and eager to learn, as this role offers growth opportunities. The ability to work well under pressure and meet deadlines is crucial, along with a positive attitude and a solutions-oriented mindset to overcome challenges. Hiring Process A quick chat with one of our Talent Acquisition team members. A first interview with the hiring manager to deep dive into your attitude, skills, and motivation. A final chat with Simone (our CEO) where he will share and assess the Scalapay Values. Super Pro tip: We know that application processes can be scary and frustrating, but… we look for talent, not people that tick all our boxes. We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity, or sexual orientation. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Why do you think you are a fit for this role? We're lucky to receive a lot of CVs so we pay a lot of attention to what you share here: this is your chance to stand out with evidence, proof points, and numbers. Would you be available for a 6-month internship, starting in February 2025? What is your level of spoken and written English? Would you be able to commute easily to our Milan office? We have a hybrid work model where we ask colleagues to come to the office 3 days a week. Do you have proficient knowledge of either French or Spanish? We are looking for someone that has a good level of spoken and written French or Spanish for this role, to support our international merchants. Legal Work Status in Italy Please note that only candidates with a legal working status in Italy will be considered as we do not provide any sponsorship. Are you currently legally able to work in Italy? J-18808-Ljbffr

Location: provincia-di-milano, IT

Posted Date: 1/31/2025