Assistant B2B Customer Relationship Manager (m/w/d)

CleverConnect is a dynamic Franco-German HR Tech scale-up. Founded 10 years ago by passionate engineers, our ambition is to re-invent the recruitment experience through innovative digital solutions and next-generation SaaS platforms. Operating in Europe, we are actively pursuing international expansion: Each year, we empower more than 10 million candidates to find their ideal job . Our cutting-edge digital solutions and SaaS platforms connect recruiters and candidates, streamlining the hiring process and making it more efficient. By leveraging our technology, candidates gain access to more tailored job opportunities while showcasing their personality and motivation while recruiters Join our international team of 180 passionate colleagues, all driven by a shared culture, strong values, and a commitment to making a positive social impact Want to learn more? Visit us at: https://cleverconnect.group/ Join a dynamic team at the heart of customer relations We are looking for an Assistant B2B Customer Relationship Manager to join our team dedicated to B2B clients. Your main mission? Provide personalized support to ensure our clients’ satisfaction and success in using our media solutions. Handling external and internal customer requests: Qualification and processing of e-mail and telephone requests Creation of users and subsidiaries on our platform Follow-up of internal requests via Jira Implementation and monitoring of communication tools Reception and integration of elements supplied by customers. Validation and confirmation of implementation. Production and distribution of statistics for customers. Internal collaboration and coordination Participation in team meetings. Work cross-functionally with other teams, especially Product and Tech teams, to optimize solutions. Who are you? Ideally, you have some initial internship/ternship experience in customer relations and SaaS software. You're rigorous, methodical and organized. You have good interpersonal skills and enjoy customer contact. You're a real team player. You can adapt quickly. You have a good sense of priorities and anticipation. You speak French and English. Our 5 steps recruitment process: 45 mn interview with a Talent Acquisition Manager 1 hour interview with your future Manager Case study, 1 hour A last interview with the CEO/HR Director At CleverConnect we are committed to treating our applicants, colleagues and partners equally, regardless of gender, age, ethnicity, sexual orientation, religion, physical appearance, disability or any other characteristic protected by law.

Location: Paris, FR

Posted Date: 2/1/2025