HR - US - HR Assistant 2

A client of Innova Solutions is immediately hiring for a Benefits Leave Specialist Position type: Full-time, Contract Duration: 12 months Location: Davidson, NC, (Hybrid) As a Benefits Leave Specialist, you will: The Benefits Leave Specialist is an interactional support role for FMLA/Leave Administration for employees throughout North America. The Benefits Leaves Specialist will partner with sector HR Business Partners (HRBP’s), HR Centers of Excellence (COE’s), and Managers to support the administration of the Health and Welfare plans, Leaves, FMLA policy, State Leave Plans, and Parental Leave. Job Responsibilities: Resolve tier II escalations received through Service Now, emails, and/or phone calls in a timely manner ensuring Service Partnership Agreements are met Acts as technical resource and subject matter expert on benefit plan/ policy interpretations, procedures, and processes. Provide coaching support to employees, HR and managers on benefit plans, processes, tools, and systems. Using a relatively thorough knowledge of the company benefit plans, HRIS and vendor systems and structure, troubleshoot and resolve issues ranging from simple questions to moderately detailed and complex issues directly with managers and HR in accordance with Service Partner Agreements (SPA’s)Partner with other HR groups to promote team alignment. Works with HR Services, sector HR Leaders and Managers to support new services and change management activities Audit the processes, systems and ticketing system and provides recommendations and solutions for continuous improvement Maintains awareness of pending changes in laws and regulations and their impact on existing Leave programs and ensure actions are complying Collaborate with HR teams on system performance, resolution, and data integrity opportunities Participate in and/or lead projects as needed Actively support enterprise and/or sector system, tools, and process improvement implementations Collaborate with HRBP’s, COE’s, Corporate Benefits and Internal Legal and other HR groups as needed Provide support to Coordinators and new team members as needed. Supports compliance or audit requests as required, both at the state or federal levels as well as with government compliance. Performs any control self-assessments to ensure controls are regularly tested and in place for the processes and are compliant with governmental and internal rules. Create documentation for new processes and able to accurately update existing documentation based on enhancements made to existing processes Additional responsibilities as assigned Minimum Qualifications: Bachelor’s degree (HR, business administration, or related field) is required with a minimum of 5 years of Health and Welfare and FMLA Administration experience Experience with HR systems required, PeopleSoft and Service Now preferred Intermediate level MS Office (Excel, PowerPoint, etc.) skills are required Project management skills a plus Lean Six Sigma skills a plus SHRM Professional in Human Resources (PHR) certification a plus Must have excellent oral and written communication skills and be detail oriented Excellent customer service skills Ability to work effectively with detailed business processes and technology. Ability to organize, prioritize and handle multiple projects simultaneously. Demonstrated ability to communicate effectively with technical and non-technical internal and external customers Ability to perform professional and accurate work, with a sense of urgency No relocation available for this position Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you Vidyanand Kumar 470-851-2506 vidyanand.kumarinnovasolutions.com PAY RANGE AND BENEFITS: Pay Range: $20 -$22 per hour Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: Named One of America’s Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US – Ranked 3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US – Ranked 13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100 certifications Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrinnovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Location: Davidson, NC, US

Posted Date: 2/4/2025