Tech Lead - Salesforce

POSITION SUMMARY (the reasons the position exists; a summary of what the is position is responsible for) : The Salesforce Technical Lead - India is a varied business facing and technical leadership role that will help grow ETS and subsidiaries Salesforce platform globally. This high impact position partners with product owners and solution architects to guarantee delivery and oversee the quality of new developments. This is a critical and technical role that leads developers to deliver full Salesforce processes and has oversight of platform capabilities. The Salesforce Technical Lead owns the integrity and strength of the solutions built by the team and acts as an effective mentor for the Salesforce Developers and Salesforce Administrator positions working alongside. PRIMARY RESPONSIBILITIES (indicate 5-10 key responsibilities/tasks that effectively describe the position; List from most important to least important) : - Lead Salesforce implementations, providing both oversight and hands on contributions to the design, development, and integration - Represents the development team during the Salesforce backlog grooming and owns technical estimates - Supervise the configuration, development, quality assurance, testing, and deployment of Salesforce developments, maintenance releases and fixes - Troubleshoot and diagnose issues as they arise during the lifecycle - Lead the development team members by providing technical oversight and ensuring solution quality is maintained - Build people capability to ensure operational excellence and maintain quality and velocity of the development. - Provide guidance on user story writing style - Ensure documentation of the steps for testing - Act as a release manager, approving configuration and coded items to be deployed between environments - Support the product and owners and architect for the creation of prototypes and proofs of concept as a means of eliciting requirements - Identify any technical risks and implement mitigation plans - Ensure standard processes, procedures, recommended appropriate resolutions, and best practices are followed - Adhere to ethical standards and comply with the laws and regulations applicable to your job function KNOWLEDGE/SKILLS : - Excellent ability to coach, motivate, and direct tasks to a team of Salesforce professionals - Ability to demonstrate technical concepts visually and in writing - Strong ability to influence, relationship building and collaboration skills - Leadership skills, including the ability to facilitate team and client meetings effectively and deliver constructive feedback - Highly analytical, innovative problem-solving skills, and ability to provide alternate solutions - Highly organized, results-driven with attention to detail - Ability to work in fast paced environment and manage conflicting priorities EDUCATION AND EXPERIENCE : (technical knowledge, skills and abilities an employee needs to successfully perform the position level; please distinguish between "required" and "preferred") - Bachelors /Post Graduate Degree or professional qualification in Business, Computer Science, Marketing, Finance or similar field of study, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired - A minimum of 5 years' experience in a technical leading role for Salesforce projects - A minimum of 3 Salesforce certifications, including Administrator and Developer 1 - Additional Salesforce certifications in the application path and the system path are a plus - Trailhead Ranger level and active in the Salesforce community is desirable (ref:hirist.tech)

Location: hyderabad, IN

Posted Date: 3/29/2025