Switchboard Operator

Work within a team of switchboard operators and handle 700 extensions. Screen and direct calls to the correct extension numbers or departments. Manage international calls Assist internal and in directing queries to the correct persons or departments. Field and escalate complaints to the correct persons Minimum Requirements: Grade 12 Basic Work Experience Required: 1 2 years experience in handling a busy switchboard Knowledge And Skills: Knowledge of Business Connect system PC and Keyboard Literacy Must be able to work under pressure Strong verbal and written communication skills Good attention to detail, planning, organising and follow up skills Good interpersonal skills willing to assist and go the extra mile Excellent telephone and customer service skills Adaptable, strong sense of teamwork across the organisation Deadline driven / results orientated.

Location: Johannesburg, ZA

Posted Date: 4/5/2025