Team Leader

We have an exciting opportunity for a Team Leader to join the Humberside Affected by Crime (ABC) team, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you… What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role covers Humberside and is a hybrid role allowing some home based working along with office working in our Hull office at HU9 1ND As a Team Leader you will: Manage a team of Caseworkers and a Senior Triage and Early Interventions Officer including those working with specialisms such as children and young people, Antisocial Behaviour and Stalking Allocate cases to a team of Caseworkers and supporting and managing the Caseworkers to optimise their casework Hold your own small caseload where required Liaise with other agencies including the police and other criminal justice system agencies to encourage partnership working and to be the voice for the victim Attend meetings, scrutiny panels and forums to raise awareness and challenge agencies where required You will need: Experience of building partnerships and working with other agencies Experience of working within a supportive environment and preferably within the voluntary sector and with the criminal justice system Experience of managing and supporting a team Experience of working with sensitive information, within a confidential arena and within a safeguarding context Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and vol unteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Location: Hull, GB

Posted Date: 4/13/2025