Land Operations Excecutive

Requirements: Grade 12 coupled with at least 1 year in the travel industry Excellent verbal and written communication skills in English Computer literate (MS Word MS Excel) Able to create solutions & identify areas for improvement in procedure Excellent numeracy and literacy skills Ability to organise, prioritise and manage own workload efficiently to tight deadlines Experience in dealing with conflict resolution A flexible and adaptable approach to work Excellent team player with the ability to work independently The Role & Key Responsibilities: Manage and resolve customer queries Prioritize and action E-mails effectively Action daily booking queues Chase relevant suppliers for documentation/confirmation Check and update documentation for specialist bookings Effectively manage and resolve escalated issues Crises situations support Handle incoming calls from Agents regarding documentation and Admin queries. Investigate booking anomalies and irregularities Ensure telephone enquiries are dealt with in a helpful and precise manner ascertaining requirements. In return, a competitive salary is on offer and the opportunity to work for an international dynamic company.

Location: Cape Winelands, ZA

Posted Date: 4/17/2025