IT Support

Our client in the automotive manufacturing industry is seeking a IT Support candidate to join their team based in Port Elizabeth MINIMUM REQUIREMENTS Grade 12 School Leaving Certificate. National Diploma or Degree in Information Technology or equivalent Minimum of 2-3 years in a similar role MAIN JOB FUNCTIONS Setup new users Diagnose and solve user problems Assist users in maximising our IT investment such as explaining Mimecast and email options to users Provide users security training and awareness in conjunction with system tools Ensure users log Desktop support LAN support, including printers, phones, scanners, IP devices like biometric clocking readers, Wi-Fi etc. Troubleshoot and log calls with suppliers and communicate with head office WAN support, be the onsite go to person for suppliers to liaise with regarding installations and repairs Server administration is minimal in requirement. Following a procedure, adding users, changing passwords, administering disk space and file permissions and assisting users with drive mappings Anti-virus and Windows Updates – these are centrally controlled; however, this post requires the employee to ensure systems are up to date and if not log this with head office and chase to get this completed timeously Backups, to ensure all site backups are successful. These are centrally managed but administered locally. Power/UPS (and generator where there is one), to ensure core services are running smoothly and report maintenance requirements to keep smooth power feeding existing core equipment at all times Software licensing, report unlicensed software and maintain records of any specific local software purchased, such as CAD software. Administrative duties will change from time to time. Get quotes Follow procurement process and follow-up with suppliers for paperwork and equipment or services Assist suppliers where needed Work as part of a team of IT support staff nationally Assist more junior staff in the region Participate in Continuous Improvement drives Conduct general IT administration (Filing, records, etc.)

Location: Port Elizabeth, ZA

Posted Date: 4/18/2025