Graduate Account Manager

About Vectare:

Vectare is a dynamic and innovative company operating at the intersection of transport and technology. We specialise in providing cutting-edge transportation solutions that cater to the evolving needs of both the public and private sectors. Our mission is to revolutionise the way people and goods move, harnessing the power of technology to create efficient, sustainable, and user-friendly transport systems. As one of the UK’s fastest-growing bus and coach operators, we pride ourselves on our forward-thinking approach, continuously striving to push the boundaries of what’s possible in passenger transport and transport technology. Our innovation is what sets us apart from our competitors, with our advanced route planning and fleet management software, real-time passenger information systems and integrated ticketing solutions contributing to our aim of making buses better for everybody. We are committed to enhancing operational efficiency, reducing environmental impact, and improving the overall customer experience, all whilst being a great place to work. Our team is the heart of our success. Comprised of passionate professionals from diverse backgrounds, we foster a culture of innovation, collaboration, and continuous learning. Vectare offers a stimulating work environment where creativity is encouraged, and individual contributions are valued. We invest in our employees, providing opportunities for professional growth and development, and we actively promote a healthy work-life balance. As we continue to expand, we are looking for talented individuals who share our vision for transformative transport solutions. If you are driven, ambitious, and eager to make a tangible impact in the worlds of transport and technology, Vectare offers an unparalleled opportunity to be part of something truly groundbreaking. Join us in shaping the future of transportation!

Account Management

As an aspiring account manager, you will be immersed in a fast-paced environment where your growth is our priority. Through hands-on projects, mentorship from industry leaders, and a series of tailored training sessions, you will gain the expertise and confidence needed to manage client accounts with proficiency and creativity. Whether you’re coordinating with internal teams or presenting solutions to clients, your role will be pivotal in building and maintaining strong, lasting relationships. Join us and embark on a journey that will shape your career, expand your network, and enable you to make a significant impact in the field of account management.

Our graduate scheme will aim to build in you three key strengths that are essential to success in any client-facing setting:

People Skills:

• Adaptive Communication: The ability to communicate effectively across various levels, adapting your style to different audiences, including clients, drivers, and operational staff. This skill is key in ensuring clear understanding and smooth operational coordination.

• Client-Focused Service: A commitment to understanding and meeting the unique needs of clients in the transport sector. This involves actively seeking to understand their challenges and preferences to provide tailored, high-quality service.

• Collaborative Teamwork: The willingness to work collaboratively with diverse teams within the transport and logistics sectors, learning from their expertise to ensure efficient operations and client satisfaction.

Commercial Acumen:

• Eagerness to Learn Industry Dynamics: Showing a keen interest in gaining a comprehensive understanding of the transport sector, including its regulatory environment, logistical challenges, and market trends.

• Resource Management: Demonstrating the ability to quickly learn and effectively manage resources, such as vehicle fleets and schedules, to optimise operations and balance costs.

• Strategic Planning Abilities: Developing the capability to strategically plan and adapt to the evolving needs of the transport sector, balancing company goals with client requirements.

Critical Thinking:

• Innovative Problem-Solving: Displaying a talent for identifying and solving operational challenges in transport, using a combination of learned knowledge and innovative thinking.

• Analytical Mindset: A willingness to engage with and learn from operational data, using it to make informed decisions, improve service efficiency, and adapt to changing scenarios in transport logistics.

• Proactive Risk Management: Showing an aptitude for quickly understanding and managing the risks associated with transport operations, including safety, compliance, and potential service disruptions.

In this role, while prior knowledge of the transport sector is not a prerequisite, the enthusiasm to immerse oneself in learning, combined with strong people skills, commercial acumen, and critical thinking abilities, is key to success and growth in the field of operational transport account management.

Salary

Vectare offers a competitive starting salary of £29,000 and subject to completion of the 12-month probation period, this will increase to £32,000 in year 2.