Ecommerce Manager

Talent Magpie are exclusively partnered an outdoor sports company looking for an ecommerce lead to support growing their D2C and Amazon channels. The client is a prominent distributor of high-quality mountain biking products, including bikes, components, accessories, and apparel.

Job Purpose:

My client is on the hunt for a dynamic Amazon Marketplace and B2C Specialist who can supercharge their online sales! If you’re passionate about e-commerce and have a deep understanding of the Amazon ecosystem, this is the perfect role for you. You'll be at the forefront of developing cutting-edge strategies to boost sales, elevate brand visibility, and deliver an exceptional customer experience across multiple eCommerce platforms. Creativity, analytical skills, and a love for the mountain biking industry will be your tools to make a significant impact.

Duties and Responsibilities:

Amazon Marketplace Management:

• Innovate and execute strategies to amplify sales and brand visibility on Amazon.
• Optimize product listings with compelling titles, descriptions, and images.
• Use SEO and keyword research to improve rankings.
• Oversee inventory, pricing, and promotional strategies.
• Engage with customer reviews and questions.
• Analyze sales data to uncover growth opportunities.
• Launch impactful promotional campaigns using Amazon advertising tools.
• Stay ahead of Amazon policies and trends.

B2C Platform Management:

• Ignite sales through direct-to-consumer channels.
• Design and execute targeted marketing campaigns to boost traffic and conversions.
• Manage customer service, returns, and complaints with a customer-first approach.
• Partner with the marketing team to elevate brand engagement across email, social media, and paid advertising.

Data Analysis and Reporting:

• Track, analyze, and report on performance metrics for all sales channels.
• Provide insights and actionable recommendations to improve conversion rates and lower customer acquisition costs.

Collaboration and Communication:

• Collaborate closely with sales, marketing, and logistics teams for seamless operations.
• Work with suppliers to optimize product offerings and availability.
• Keep abreast of industry trends, competitor strategies, and emerging technologies.

Skills and Experience/Qualifications:

• Proven experience with Amazon Marketplace and D2C e-commerce platforms.
• Expertise in SEO, PPC, and digital marketing strategies.
• Track record of driving sales growth and enhancing online visibility.
• Proficient in tools like Amazon Seller Central, Shopify, and Google Analytics.
• Strong communication, analytical, and problem-solving skills.
• Passion for mountain biking or sports is a plus.
• Ability to thrive in a fast-paced, team-oriented environment.