Pension Administrator

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Our Pension Administrators play a crucial role in our mission to deliver exceptionally high standards of service to our clients. You will have the opportunity to work with a diverse team of professionals, bringing your skills to bear in managing and coordinating corporate pension schemes flawlessly. This position offers a multifaceted and encouraging environment where your contributions will be valued and your professional growth will be actively supported.

• Carry out pension administration tasks and calculations accurately and in accordance with internal processes and company policies, adhering to procedures and standards regarding work and conduct.
• Draft correspondence and reports for internal and external collaborators.
• Manage logging in and out of post to ensure seamless communication flow.
• Assist consultants and account managers with necessary documentation to support their responsibilities.
• Ensure client work is processed in a timely manner and within target dates.
• Prioritize work to ensure service level agreements are rigorously maintained.
• Assist team members as the need arises and provide support to the Team Leader.
• Address non-standard client/member queries with a high level of integrity.
• Take day-to-day client responsibility under the guidance of senior staff.
• Ensure own work is peer-reviewed as appropriate to maintain quality standards.
• Complete timesheets in a timely manner and adhere to company time recording policies.
• Carry out additional duties and take on responsibilities as agreed from time to time.
• Be aware of current regulatory and legal obligations of the function.
• Report any suspected breaches to your line manager immediately upon discovery
• Align with all Corporate Policies & Procedures (CPPs).

• Minimum of 2 years’ experience in defined benefit/defined contribution pension scheme administration.
• Ideally progressed with PMI or possessing equivalent experience.
• Logical approach to problem-solving.
• Ability to process, collect, and input data and information as delegated.
• Strong ability to prioritize workload, keeping to deadlines and meeting disclosure requirements.
• Ability to answer queries by telephone, letter, and email.
• Communicate effectively with colleagues and clients to ensure flawless service delivery.
• Ability to work as part of a collaborative team.
• Proficient in the use of Office Systems, e.g., Microsoft Office for word processing, spreadsheets, databases, and presentations.
• Familiarity with various codes of professional ethics and standards, such as those established by PMI or equivalent experience, is required.
• Strong time management skills.
• Eligible to work in the UK.

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On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.