Ecommerce Executive

Location: Windsor (office based)

Full-time: 9am to 6pm, Monday to Friday

About us:

This is an excellent opportunity to join a fast paced, leading global luxury textiles brand. With a pioneering CEO, voted within the top 50 most influential people in British Luxury, the Company continues to go from strength to strength. de Le Cuona is a pioneer of sustainable luxury in interior textiles and sustainability is a core part of the brand identity. With our unrivalled reputation, enviable fabrics collection and our future growth plans, it is an exciting time to join the team. The role offers an opportunity to work in a friendly environment, in a beautiful office situated in the heart of Royal Windsor just opposite the castle.

Overview of the role:

We are seeking an experienced and driven e-commerce executive to oversee our online sales presence and grow our revenues by optimising our website’s performance. The ideal candidate will possess in depth knowledge of how to optimise SE0/SEM, website functionality, conversion ratios and return on investment. They will have a strong background in e-commerce strategy, digital marketing, and analytics.

Responsibilities:

• Develop and implement e-commerce strategies to drive online sales and revenue growth.
• Manage and optimize our e-commerce platform (e.g., Big Commerce, Shopify) to ensure a seamless and user-friendly shopping experience.
• Analyse web traffic and sales data to identify trends, opportunities, and areas for improvement, creating regular reports for the management team.
• Responsible for all aspects of SEO/SEM.
• Collaborate with marketing teams to create and execute digital marketing campaigns to drive traffic and sales.
• Monitor and manage, product listings.
• Stay informed about industry trends, best practice, and emerging technologies in e-commerce.
• Manage relationships with third-party vendors, agencies, and partners involved in e-commerce operations.
• Continuously optimise website performance, including site speed, navigation, and conversion rates. Recommending budget and direction to Management.
• Optimising all non-product content created by the marketing team and suggesting content strategies.
• Website product catalogue management - working with Procurement, Product Development & Marketing.
• Recommending UX optimisations to IT.
• Liaising with all other departments to ensure transactions are completed efficiently and all staff are fully aware of the website's objectives, capabilities, strengths and weaknesses.
• Recommending best practice & website style & technology evolution to Management
• Ensure compliance with all relevant regulations and standards related to e-commerce operations.

Requirements:

• Proven experience (4 years+) in e-commerce management.
• In-depth knowledge of e-commerce platforms, analytics tools, and digital marketing channels.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Experience with, SEO, and SEM strategies is essential.
• Excellent communication and collaboration skills.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• A strong understanding of the different Social Media platforms and how to utilise them to drive sales.

Benefits:

• Competitive salary
• Private Healthcare
• Health Cash Plan
• Company Pension Scheme
• Company Bonus Scheme
• Gym membership
• Opportunities for career growth and development