Partnerships Manager

About the Role

Joining our wider Marketing function within the Forge Holiday Group, we are seeking our newest Partnerships Manager to join our Partnerships Team at our Chester head office.

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture and make the most of fantastic career progression opportunities alongside some impressive company benefits!

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture and make the most of fantastic career progression opportunities alongside some impressive company benefits!

• Paying a salary up to £35,000 per annum working / 37.5 hours per week / Monday-Friday.
• Plus access to our annual STIP (annual company-wide bonus) scheme with an additional 10% of your salary
• 33 days annual leave including bank holidays
• Plus anadditional day off for your Birthday
• Plus an additional two volunteering days per year
• A flexible hybrid-working policy, with a min two days a week from our Chester head office
• An enhanced maternity and paternity policy
• Inclusive and supportive work environment
• Employee discounts and benefits with your wellbeing at the centre
• Opportunities for career progression, personal development and opportunities to be recognised
• Comprehensive training and development programs to set you up for success
• Study support for additional qualifications, courses and accreditations
• Numerous dedicated wellbeing initiatives and access to 24/7 mental health support
• On-site gym at our Chester HQ

As our newest Partnerships Manager you will be crucial to our Partnerships department, managing the partnerships for the Forest Holidays division specifically.

As well as continuing to develop our existing aggregators, partners and affiliates, our newest Manager will be responsible for finding new aggregators and partnerships domestically and internationally. This role will be responsible for the recruitment of new partners to ensure our visibility is maximised and booking volumes are optimised.

A strong working knowledge of affiliates and affiliate networks would be very helpful as they will also be responsible for growing our affiliate network.

As our newest addition you will be working closely with our Operations, Finance and Property Recruitment departments to ensure adverts are accurate and to resolve customer and owner issues as quickly as possible.

??This is the perfect opportunity for those with an interest in building and retaining valuable partnership links whilst working collaboratively as part of a wider business-critical department!

Your Responsibilities

Joining our dedicated Partnerships Department, you will be reporting directly to the Senior Partnerships Manager and will be accountable for delivery in the following areas:

• Building on current relationships with our partners and affiliates
• Finding, onboarding and managing relationships with direct partners
• Ensuring all documentation in relation to all future third party bookings are completed accurately and to set deadlines
• Taking customer queries via partners dashboards, resolving issues and answering questions where necessary
• Working alongside our Owners team to ensure property listings are detailed and up to date on our partners
• Providing support to others within the marketing team during busy periods (i.e. Peak periods, sickness and holidays)

Skills and Qualifications

We are looking for those who can share in our company goals, values and ethos, who can grow alongside us and whose skills can aid our ongoing success!

ByBeing One Team, Owning it, Communicating Honestly and showcasing a devotion toLearning, Growing and Innovating, we remain true to our original ethos and ensure we stay true to our Customers, Owners and Colleagues alike.

First and foremost we are interested in those who have the potential to hold these values, as for this position, we ask you to have the following key skills:

• Previous affiliate network and Partnership experience
• Strong communication and interpersonal skills
• Attention to detail
• Friendly approach to all members of the organisation
• Professional approach to Owner/Customer calls

Although standouts will also have:

• Experience with affiliates
• Production of reports
• Excellent relationship building skills
• Account management
• Affiliate networks
• Contract negotiation
• A strong commercial mindset

??If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

The Forge Holiday Group

The Forge Holiday Group encompasses Sykes Holiday Cottages, Forest Holidays, UKcaravans4hire and Bachcare in New Zealand and unites us under four company values, which are the foundations of every aspect of our business and remain at the heart of everything we do.By Being One Team, Owning it, Communicating Honestly and showcasing a devotion to Learning, Growing and Innovating, we remain true to our original ethos and ensure we stay true to our Customers, Owners and Colleagues alike.

Diversity and Inclusion:

We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help.

Hybrid Working:

We are proud to support hybrid-working across the business, with a mixture or remote and office working available. This will be discussed during your interview.

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