Pensions Administrator

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

As a Pension Coordinator you will play a crucial role in coordinating corporate pension schemes. You will ensure these schemes meet the highest standards and deadlines, contributing to our world-class reputation for excellence. This role will be vital in maintaining the highest standards and meeting deadlines, helping us maintain our world-class reputation for excellence. Take this exciting opportunity to be part of our success story!

• Carry out pension administration tasks and calculations with detailed accuracy, adhering closely to internal processes and company policies.
• Draft correspondence and reports, ensuring all communications are exceptionally professional.
• Manage the logging in and out of post effectively.
• Assist consultants and account managers by providing the necessary documentation to efficiently implement their responsibilities.
• Ensure client work is processed in a timely manner and within target dates.
• Prioritize tasks to maintain service level agreements.
• Provide support to team members and the Team Leader, encouraging a collaborative and inclusive work environment.
• Handle non-standard client/member queries with a logical and analytical approach.
• Take day-to-day client responsibility under guidance, ensuring client happiness.
• Ensure all work is peer-reviewed as appropriate to maintain quality.
• Complete timesheets in a timely manner.
• Take on additional responsibilities as required to support team and company objectives.

• Minimum of 2 years’ experience in defined benefit/defined contribution pension scheme administration.
• Strong analytical skills, with a logical approach to problem-solving.
• Proven track record to process, collect, and input data efficiently.
• PMI experience or willingness to study for PMI qualifications preferred.
• Outstanding time management skills, with the ability to prioritize workload and meet deadlines.
• Excellent communication skills, able to answer queries by telephone, letter, and email effectively.
• Ability to work as part of a team and communicate effectively with colleagues and clients.
• Proficiency in Microsoft Office, including word processing, spreadsheets, databases, and presentations.
• Familiarity with various codes of professional ethics and standards, such as those set by PMI or equivalent experience.
• Dedication to following all Corporate Policies & Procedures (CPPs).
• Awareness of current regulatory and legal obligations of the function.
• Ability to report any suspected breaches to your line manager immediately upon discovery.

• Eligible to work in the UK

#LI-TM2

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.