Sales Coordinator

Sales Coordinator

Location:Wakefield

Package:Basic Salary £23,000 pro-rata (dependent on experience) plus attractive OTE potential & flexible benefits package, up to 27 days holiday (Plus additional annual leave purchasing scheme)

Hours:Part time (job share), between 11-15 hours per week

Sector:Packaging distribution

Protecting what matters, together

Were dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows.

With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement, at all stages of your career.

We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. And additionally, the way we work prioritises work-life balance and flexibility, empowering our colleagues to manage what is most important to them. Our business values commitment, diligence, teamwork, adaptability and a thirst for learning so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future.

The Key Accounts Coordinator Role

Key Account Coordination is a key part of what we do, providing the crucial bridge' between our customers and our internal purchasing, logistics and external field sales teams. This fast-paced, multi-faceted role will see you handling inbound customer enquiries and processing sales orders. In addition, you will assist the external sales executives and generate some outbound activity to help develop customer spend and identify new opportunities. This position is looking after higher spend/larger customer accounts and is focussed upon customer engagement. You will be focussed on understanding customer needs, to ensure opportunities are realised and first-class service is provided at all times. On this occasion we are seeking to hire someone on a part-time basis, working Thursday's and Fridays (12 hours in total).

Key Accounts Coordinator Key Duties

• Managing and developing a portfolio of key customer accounts, effectively maintaining profitability
• Dealing with incoming queries from key customers and providing advice & solutions
• Undertaking outbound activity to help identify and target new customers
• Working closely with and supporting the external sales team
• Administration of sales orders/quotations, ensuring customer delivery dates are met
• Regular use of internal CRM system
• Closely liaising with internal departments such as logistics and procurement

Do you have the correct profile?

We know that this role will ideally suit an experienced internal salesperson who can demonstrate a good track-record of success in a similarly fast paced, customer focussed position. That said, it's often about character and personality. So, if you fancy a fast paced & varied role where you can showcase your charisma in charming our customers and you're not afraid to make outbound calls, we would love to hear from you. You will need to learn our internal systems (CRM etc.) but that goes for anyone, and we will provide full training. It is however vitally important that you have a first-class telephone manner (friendly and professional) coupled with strong administration skills. It also helps if you are commercially aware, and target driven.

We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly.

Our Benefits

We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: -

• 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
• Additional Holiday purchasing scheme (run annually)
• Contributory pension scheme
• Geographical salary weighting available at certain specific locations
• Free parking at the majority of our site locations
• Annual (company paid) volunteering day
• Range of company cars or cash allowance (including hybrid/electric) for qualifying job roles
• Employee assistance program to support & advise with well-being & any issues
• Extensive range of training/development & potential progression opportunities
• Employee discount scheme (discounts on several major retail/leisure brands)
• Simply Health/Dental Cover option or BUPA cover for qualifying roles
• Enhanced HR policies relating to various employee rights & entitlements
• Long service awards (5-40 years)
• Charitable giving options
• Financial support with eye-tests/purchasing glasses (DSE users only)
• O2 Mobile discount scheme (up to 25% off)
• Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies)

Your future with us

Here at Macfarlane Group, you truly have the potential to shape your own future and set your own ambitions. We are a large group company where internal promotion and mobility is a key feature of our success. Through tailored career plans, we provide a wide range of structure training & development pathways, utilizing both inhouse expertise to share knowledge and the best-in-class external training partners. There is potential access to management & leadership development, and we work closely with recognised, accredited bodies including the Institute of Leadership & Management (ILM) & the Institute of Sales Professionals ISP). So there really are no limits to where your journey within Macfarlane Group may take you.

How to apply/next steps

This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. To make an application please simply click apply' ensuring that your CV is up to date and relevant.

All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven't heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful.

NO RECRUITMENT AGENCIES PLEASE

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