Salon Coordinator

Salon Manager/Receptionist
London College of Beauty Therapy (part of Education for Industry Group)
Permanent
Full-Time 40 hours across the week including weekends and evenings by rota (Mondays to Saturdays)
London, West End

About the role

We are seeking both a Salon Manager and a Salon Receptionist to help run our salon at the London College of Beauty and Therapy (LCBT). The Salon Department is a training environment for LCBT learners where they complete assessments and treatments on external paying clients. It is essential that all learners have the opportunity to complete all final assessments on clients. You will be responsible for delivering exceptional five-star customer service to clients who visit the salon to ensure all learners at LCBT have opportunities to complete their assessments.

The Salon Manager will lead and manage the Salon team, focusing on enhancing both client and learner experiences. Key responsibilities include overseeing bookings, handling client inquiries, updating systems, and managing stock control. Additionally, you will ensure that all health and safety processes and procedures are consistently followed and adhered to.

The Salon Receptionist will support the Salon Manager and Salon Department.

About you

• You will have a Level 3 Beauty Therapy Qualification or equivalent.
• You will have experience of working in a salon/spa environment and reaching KPIs.
• You will have experience of managing or working within a large team in a busy, professional salon/spa environment.
• You will have experience of providing outstanding customer service in a fast-paced environment.
• You will have intermediate-level Microsoft Office/computer and salon/booking software skills.
• Strong organisational skills, attention to detail, and ability to work with a high level of accuracy as well as accurate data entry skills are essential for the role.
• You will have excellent communication, written, and numerical skills.
• You will be a team player with a professional and approachable attitude and becommitted to the development and progression of all learners.

If you are interested in joining a dynamic and expandingenvironment to further develop your career, then we would love to hear from you.

Why LCBT?

We foster a culture where our team members can lean on each other, recognise each other and celebrate together! At the LCBT, our students are at the centre of what we do, and as a result, we offer hugely rewarding careers! If you are looking for a fast-paced and autonomous role where you can demonstrate your impact, then look no further.

Our carefully curated benefits package offers something for everyone, whether youre interested in:

• Furthering your development through funded professional qualifications and a personal growth allowance
• Generous and flexible leave that suits your lifestyle, including an around-the-world trip after 5 years service
• Market-leading family-friendly pay, including 6 months of fully paid maternity, adoption, and shared parental leave
• A monthly wellbeing allowance and financial loan structures to support your financial health

Salary:

From £25,000 to £28,000 per annum, subject to qualifications and experience and role

How To Apply/Next Steps:

Please apply via our website - you will find the links to apply on our Jobs at the LCBT page.

Closing Date:

8am on Friday, 27 September 2024

Interviews/Recruitment Day:

Remote or in-person at LCBT, London W1

More Information/Contact us:

For more information about theLCBTandEFI, visit our websites and refer to the job description.

Please contact the Recruitment Team for further information.

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