Paralegal

Role: Complex Injury Paralegal - RTA

Location: Manchester

Contract: Permanent / Full Time / Fixed Term Contract

Job Purpose

Due to continued growth we are currently looking to recruit 3 Paralegals to join our Complex Injury team in Manchester. Each Paralegal will work with a Lead Lawyer / Partner and their team, working towards finding the best resolution for all involved parties.

The roles offer excellent opportunities to gain experience in RTA large loss and complex injury work including assisting on both catastrophic cases involving brain injury, spinal injury and amputation claims as well as on large loss cases valued from £100k to £1M.

As Paralegal you will be required to undertake a variety of file handling tasks to support a small team within our Complex Injury Claims Team. Your work will be supervised and feedback given as you develop your skills in this area.

The role would particularly suit someone who already has experience working in a paralegal or similar role in a personal injury team and is looking to develop their skills and career in complex injury claims.

Key Accountabilities:

You will work as part of a team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include:

• Preparing basic court documents; filing and serving court documents; and diarising of court orders and hearing dates
• Liaising with experts and counsel regarding CVs, fees and availability for conferences, JSMs and hearings
• Liaising with insureds and witnesses regarding attendance at conferences, JSMs and hearings. Drafting of witness summons.
• Liaising with courts regarding hearings, applications and consent orders
• Registering and updating CRU, notifying CRU of settlement
• Maintaining experts summary, interim payment records and offer history within case management system
• Arranging appointments for claimants to be seen by medical experts; chasing for reports; drafting medical records mandates; applying for records and police accident reports
• Review of medical records and drafting summaries of those reviews using the records review spreadsheet
• Review of photographic evidence and surveillance footage and preparing a precis of the evidence
• Redaction of documents to ensure legal privilege maintained and/or no GDPR breaches
• Fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts and witnesses
• Arranging payments where required
• Conducting legal research.
• Delivery of agreed performance targets and quality standards

Working Hours and Location:

35 hours per week, Monday – Friday. Primary location for this role is our Manchester Office where attendance is required at least 1 day per week.

Essential Skills and Attributes:

• Minimum education standard of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment
• Experience of and understanding of the litigation process, in a file handling or assistant RTA personal injury role
• Good telephone and communication skills with people at all levels inside and outside the business
• An ability to organise and prioritise tasks using initiative
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• An ability to maintain attention to detail when dealing with repetitive tasks
• Self-confidence, with good literacy and IT skills
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
• Ability to work effectively within the Keoghs shared values framework

Compensation package:

Salary discussed & disclosed on application, hybrid working 1 day per week in office remainder remote working, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years’ service and to 27 after 10 years’ service, Death In Service – after 1 year, Employer Pension Contribution, Cycle to Work Scheme*, Tech Scheme*, Season Ticket Loan*, Gym Flex* (*after successfully completing probation)

I would like to take this opportunity to thank you for interest in this position and in our organisation and look forward to receiving your application.