Membership and Gifts Processing Assistant

Full-time, Nonexempt, $30.77/hour

Background

Opened to the public in 1935, The Frick Collection is a world-renowned art museum consisting of more than 1,800 works of art from the ninth to the nineteenth centuries displayed in the intimate surroundings of the former home of Pittsburgh industrialist Henry Clay Frick. It is considered one of the world's most perfect museums and the residence is one of New York City’s few remaining Gilded Age mansions. The Frick welcomes nearly 300,000 visitors a year to its tranquil mansion on the Upper East Side, encouraging visitors to closely observe, reflect, and engage with its esteemed collection.

The Frick Art Reference Library, founded by Mr. Frick’s daughter, Helen Clay Frick, in 1920, is an internationally recognized research library that serves as one of the world's most complete resources for the study of Western art. Our entire staff ensures that the resources of The Frick Collection are made accessible and inviting to “all persons whomsoever,” in accordance with the wishes of the museum’s founder.

Since summer 2020, The Frick has been in a temporary home, Frick Madison, at 75th Street and Madison Avenue (the former Whitney Museum of American Art), while renovations are underway at the mansion on 70th Street. Construction has progressed rapidly and, in addition to special exhibition galleries, education spaces we have added enhanced visitor amenities and accessible spaces. Frick Madison is now closed to the public. Staff is in the process of moving back to 1 East 70th Street and we hope to open to the public in early 2025.

Workplace culture

At the Frick Collection, we pride ourselves on promoting an open and welcoming workplace culture that supports diversity and work-life balance. The Frick strives to provide our employees with competitive salaries and exceptional benefits in a beautiful and pleasant work setting, while offering an excellent opportunity to appreciate some of the world’s finest works of art.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at The Frick Collection, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, national origin, age, marital status, alienage or citizenship status, sexual orientation, disability, pregnancy, military status, creed, genetic predisposition or carrier status or any other protected characteristic as established by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Qualified candidates of diverse backgrounds are encouraged to apply for vacant positions at all levels.

Position Summary

Reporting to the Manager of Individual Giving, the Membership and Gifts Processing Assistant provides overall support for the Membership and Gift Processing teams. Duties include assisting with the production and sending of tax acknowledgements, membership cards, gift membership packets, and processing gifts for memberships and Annual Fund contributions. The Assistant keeps track of all processing notes, returned mail, double renewals, and recurring gift declines, ensuring all donor records are clean and up to date. They draft the weekly External Affairs Report email to be sent out to all Board members and the Development Team. The Assistant provides the highest level of customer service over phone, email, and in person. They provide logistical support for all member events. The Assistant produces weekly/monthly/annual reports for the team and department, as needed. The Assistant keeps meticulous digital files for acknowledgements, solicitations, invoices, renewal notices, and more as needed.

Requirements

The education and/or experience requirements listed below are representative of the knowledge, skill, and ability required to successfully perform the essential duties of this position.

• A good understanding of development and membership, as well as an interest in fine and/or decorative arts.
• Excellent organizational and communication skills (both written and verbal) and bility to interact with colleagues and constituents at all levels.
• Superb attention to detail and an ability to handle multiple projects and requests on an ongoing basis.
• Computer fluency in Microsoft environment plus Raiser’s Edge experience, or strong database skills.
• Bachelor’s degree is preferred.
• Minimum 1-2 years professional experience in membership/development or museum internships experience.
• A flexible team player who enjoys challenges, collaboration, and innovation.

Employment Status and Compensation

This role is a full-time nonexempt 35 hour/week role.

There are options for remote work on a limited basis, as determined by departmental needs and under the supervision of the Manager of Individual Giving. Though, staff will be expected to work onsite much of the time.

The base annual salary for this role in fiscal year 2025 is $56,000. The hourly rate for this role is: $30.77/hour; the overtime rate (hours worked over 35 in a workweek) is $46.16/hour.

Since the Membership department hosts events and other activities for members and donors on evenings and weekends, the Assistant may be relied upon to work to support these evening and weekend events.

The Frick requires all employees be fully vaccinated and to have received booster vaccines against COVID 19.

Physical Requirements

The physical requirements of this role are needed to perform the essential job functions with or without reasonable accommodation(s).

Physical requirements are comparable to most office roles. Ability to interact in-person with colleagues. Use common office tools and machines (computer, phone). Ability to traverse throughout the office and building(s) both inside and outside of the museum and visit different levels of the building.

Benefits in Employment with the Frick Collection

Paid Holidays: All full-time employees are eligible for up to14 paid holidays. This includes all federal holidays plus: Juneteenth and Election Day, plus four floating holidays, two each to be used in the first and second half of each calendar year.

Sick and Vacation time: Eligible full-time employees accrue up to 12 sick and 12 vacation days in their first year of employment. In subsequent years, eligible full-time employees accrue up to 12 sick days and 25 vacation days/year.

Family leave: In addition to adhering to all federal family leave laws, we provide all eligible employees with paid bereavement and family leave.

Health, Dental and Vision insurance: all full-time employees and their eligible dependents may enroll in employer sponsored benefits plans. Employees contribute to the cost of health insurance based on income level and type of coverage selected.

Short and Long Term Disability and Life Insurance: the Frick covers the entire cost of these benefits for all full-time employees. The life insurance benefit is up to three times the employee’s annual salary.

Retirement: The Frick supports all employees in planning for retirement by offering participation in a Tax Deferred Savings Plan – 403(b) and a defined benefit pension plan.

Wellness Programs at the Frick include an Employee Assistance Plan, a discount on Citi Bike memberships and a discount on bike helmets.

Additional benefits include discounted Metro Cards/Transit Checks, flexible spending accounts for health, dependent care and commuting costs.

Apply here or send resume and cover letter to:

Manager of Individual Giving

The Frick Collection

1 East 70th Street

New York, NY 10021

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at The Collection, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, national origin, age, marital status, alienage or citizenship status, sexual orientation, disability, pregnancy, military status, creed, genetic predisposition or carrier status or any other protected characteristic as established by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This description shall not be construed as a contract of any sort for a specific period of employment.

Location: Grand Central, NY, US

Posted Date: 9/29/2024