Printer Fleet Support Specialist

Details

Open Date 09/23/2024

Requisition Number PRN15269N

Job Title UU Student - Admin/Clerical

Working Title Printer Fleet Support Specialist

Job Grade SJ

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 15

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

3 hours/day M – F Start time is flexible.

Is this a work study job? No

VP Area President

Department 01762 - Managed Print Services

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $15.00 - $17.00/h DOE

Close Date 12/23/2024

Job Summary

Looking for a hard-working Printer Fleet Support Specialist, with the ability to multitask, and work independently. The best candidate would have a basic understanding of Printer, Multi-Function Printer and Multi-Function Device knowledge in stocking paper trays, refilling toner and waste containers, checking device functionality, and reporting issues to the appropriate party. This role would be responsible for the delivery of toner and other copier supplies to a small printer fleet spread out on the University of Utah campus. This role will be available to answer and assist with service requests for printer consumables as needed. This role will be lifting 50lbs paper boxes daily as well as transporting other consumables. Must be capable and willing to drive university vehicles (small trucks and/or golf carts) to assigned locations to perform tasks. The best candidate would have a comprehensive knowledge of the campus and the various buildings / departments.

Responsibilities

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  Monitors all facets of the small fleet consumables (paper, toner, staples etc.) to ensure that standards are maintained, and client requirements (contracted service levels) are consistently met.

  
  


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  Engages supervisor and third-party resources to prevent problems, as well as to remedy problems as they occur.

  
  


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  Monitors and manages inventory and supplies for fleet consumables, including submission of new orders for low inventory supplies.

  
  


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  May be asked to assist periodically with collecting meter readings from devices, displaying updated signs at these locations and maintaining the overall appearance of the fleet.

  
  


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  Uses the fleet monitoring software to track and respond to alerts of low toner notifications, paper levels etc.

  
  


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  Acts as an advocate for the customer in all matters concerning the fleet, reporting and other support as required.

  
  


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  Supports the Managed Print Services Manager

  
  


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  Performs other duties as assigned by Managed Print Services Manager.

  
  

Minimum Qualifications

Must be a current University of Utah student.

High School Diploma or equivalent work experience required

Preferences

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  Prior experience supporting & managing copier fleets

  
  


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  Basic Printer, Multi-Function Printer and Multi-Function Device knowledge

  
  


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  Knowledge of campus layout & departments

  
  

Skills:

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  Strong customer service skills

  
  


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  Strong communication skills

  
  


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  Strong time management skills

  
  


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  Ability to anticipate needs of customers

  
  

Working Conditions and Demands

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  Typically checks-in daily at an office environment and would then spend majority of the time traveling to various buildings and locations on the University of Utah campus. Must be willing to travel in all-weather situations.

  
  


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  Requires internal contact with various University of Utah departments, students, faculty/staff and external contact with vendors for supplies etc.

  
  


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  Work does require walking, standing, bending, reaching, lifting or carrying objects that weigh up to 50 lbs. (e.g., paper boxes, toner, toner waste bins and small parts, etc.)

  
  


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  Requires moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, and eye/hand coordination)

  
  

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.