System Administrator

Are you passionate about hospitality and tech? Do you thrive in fast-paced environments where your systems expertise directly impacts operations?

We’re looking for a dynamic Systems Administrator to manage and optimize EPOS and system integrations across our business, helping to shape the future of our venues!

Why us?

· Referral scheme of up to £2000!! So spread the word.

· Up to 20% Bonus paid out quarterly.

· 50% discount on food and soft drinks across all our brands.

· Long service rewards including increased holiday and access to private healthcare.

· Discounted room rates at our award-winning hotels for you, your friends and family.

· 50% off Private Event Space hires.

· Health & Wellbeing Support.

· Mental Health & Legal Guidance.

· Financial Support & Advice.

· Access to a wide range of discounts from well-known brands.

· Access to our Enrichment Days & Events Calendar.

· Apprenticeship Programmes tailored to YOU.

The role

EPOS Management

• Program and manage Zonal systems, including product modelling, pricing, promotions, recipes, and more, across our entire estate.
• Lead pricing updates, product refreshes, installations, and capex projects—ensuring smooth, coordinated rollouts.
• Collaborate on menu updates and cocktail changes, working closely with teams to implement large promotions, discounts, and compliance measures.
• Maintain Zonal peripherals, from kitchen screens to mobile devices, and provide ongoing hardware/software support during site installations and upgrades.
• Offer expert training and support to teams through one-on-one sessions, group training, site visits, and audits.

System Management

• Support the seamless integration of Zonal with other operational systems like Contentful, Fourth, Procure Wizard, and Guestline.
• Assist in new software launches, working closely with project managers and taking initiative to master new systems.
• Help manage Procure Wizard, updating menu pricing, overseeing acquisitions, and ensuring accurate stock-taking.
• Be involved in asset management, Office 365 administration, and the onboarding/offboarding of employees.
• Provide first-line support and problem-solving assistance across the estate, keeping things running smoothly.

Why You?

• Passion for Hospitality: Ideally, you've worked in the industry and understand the fast-paced needs of pubs, restaurants, or hotels.
• Systems Savvy: Experience with hospitality systems at a managerial level, with a curious and eager-to-learn attitude.
• Problem Solver: You’re proactive and ready to tackle challenges head-on, finding solutions that keep the business running smoothly.

This is your chance to make a significant impact within a growing hospitality business.

Ready to take the next step in your career? Apply now and be part of something exciting!

*this role is based in our Support Centre in SE1 London and you will be required to work a minimum of 3 days per week either from there or within our sites regionally.