Account Director | Creative Content Agency (TECH)| London| Hybrid

Account Director | Creative Content Agency (TECH)| London| Hybrid

The Client:

Harmonic Operations is partnering exclusively with a leading, London-based creative content agency that is rapidly scaling, in its search for an experienced Account Director. This is a prime opportunity for someone with a robust background in creative content, particularly with high-profile tech clients such as Meta, Google, and Microsoft.

Repeat business with major industry names and substantial organic growth, have given the agency continued success. Given the agency's trajectory, this role offers the potential for exciting opportunities, including the possibility of advancing to a CSD position.

Role:

We’re seeking an experienced Account Director with a strong background in driving accounts, building relationships, and leading teams within a creative agency, especially with content, design, and major tech clients. This role offers the opportunity to advance into senior leadership with direct reporting to the Managing Director.

The client needs a strong, independent leader who can also motivate and guide a team. Empathy and a down-to-earth approach are essential, as maintaining the agency’s culture is a priority.

The ideal candidate will be both a reliable team player and conscientious, showing care and attention in their work and interactions.

Responsibilities:

• Foster and sustain strong relationships with existing clients while identifying opportunities for growth.
• Comprehend client briefs and challenge both brands and creatives to achieve optimal results.
• Be passionate about making a difference for your clients, working across the tech and some smaller consumer accounts, your efforts drive meaningful change.
• You are familiar with the editorial storytelling process across web, print, and social media platforms.
• Serve as the main POC for PM queries and handle resource and budget meetings.
• Oversee project coordination between creatives and PMs, ensuring high-quality delivery and alignment with standards.
• Lead bi-weekly budget meetings with the PM team and Director, present forecasts to SLT, and manage account budgets and financial aspects to meet targets.
• Monitor and report on client account performance, provide insights for improvement, generate proposals, support PMs with estimates, and attend monthly accountant/bookkeeper meetings.

What we need to see (Essential):

• Previously worked on Blue Chip tech accounts such as Snap, WhatsApp, Meta, Google, TikTok etc
• Extensive experience in managing client relationships within advertising, design, or marketing agencies.
• Skilled in senior-level planning and strategy with a persuasive approach to creative projects.
• Excellent communication and negotiation skills, capable of leading client meetings and presentations.
• Strong leadership abilities to manage, delegate, and develop a team while balancing workloads and fostering growth
• Detail-oriented with knowledge of financial practices, business development, and creative processes, including digital platforms.

Benefits:

• 28 days holiday
• Mental health employee assistance programme
• Referral programme
• Cycle to work scheme
• Individual and team training budget
• Flexible working
• Annual company holiday

Location: London

Salary: £60,000 - £70,000

Please get in touch at emily.smith@harmonicoperations.com or give me a call on 020 3773 2530

Please feel free to circulate this with any friends or contacts that may be interested.

At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.