Digital & Social Media Executive

Where does this role fit in?

We are seeking a highly motivated and skilled Digital and Social Media Executive to join our brand & marketing team.

The ideal candidate will be responsible for owning and managing our organic and paid social channels, and website content including blogs, case studies, campaign landing pages, as well as general marketing support. This role requires a collaborative approach, seeking out content across our departments and wider business and then working closely with our creative team to deliver engaging and impactful content to our website and social platforms.

We are seeking a candidate who demonstrates a passion for elevating our agency’s visibility, generating fresh and captivating B2B content, and taking the initiative to stay up-to-date on industry trends and best practices across various social media platforms and blogs. They will play an integral role in not only creating but also refining our content strategy through insightful performance marketing reporting and collaboration with the marketing team.

Key Responsibilities:

• Ownership and management of our organic and paid social media channels, including but not limited to LinkedIn and Instagram.
• Creating engaging organic content calendars that meet the requirements and tone of voice of our business values sharing case studies, ITG culture, award wins, industry news, thought leadership, and more.
• Stay up-to-date with the latest web & social trends and best practices in digital and social media marketing, including keeping an eye on our client work and competitors’ social activity to present back monthly to the marketing team.
• Build relationships throughout the business to proactively seek out case studies of client work to demonstrate our expertise and capabilities across social and website content.
• Create compelling and informative content for our website, including blogs, case studies, and campaign landing pages.
• Collaborate with the creative team to ensure consistent branding and messaging across all digital platforms.
• Monitor and analyse social media metrics to track performance and identify areas for improvement monthly.
• Prepare and deliver a comprehensive monthly marketing report and identify performance trends aligned with channel-specific KPIs.
• Monitoring our socials (tags, comments, and direct mail) to engage and reshare relevant content to our business across social.
• Support in award entries and management of the awards calendar (to lead to exciting wins for our business and new content across our channels).
• Co-manage the inventory for UK merchandise stock for marketing initiatives, including organising the marketing cupboard and keeping merch well stocked in a timely manner for events as well as collaborating with US and NL leads to keep a central record of merchandise.
• Liaise with the Data/Performance marketing team for a consult on social strategy and feed insights back into content plans and optimisations.
• Support with campaigns, trade show events, and brand marketing where required, including management of the Business Update.

Requirements

What can you bring to the table?

Just have a look below, if this sounds like you it’s definitely worth putting yourself forward:

• Proven experience managing both organic and paid social media channels and creating engaging content.
• Familiarity with content management systems (CMS) and social media management tools.
• Be our social expert; keeping on top of trends and spotting new opportunities with a strong understanding of popular social networks.
• At the heart of ITG is a customer-centric attitude. Exceptional customer service and a collaborative approach is a key part of this role.
• Hybrid work schedule with 2 days a week in the office (Fort or Capture Studios) to meet face-to-face with colleagues to seek out content and case studies.

Necessary skills to succeed in this role:

• Must thrive in a fast-paced environment and work autonomously.
• Excellent planning, attention to detail, and organisational skills.
• Creative thinking and a passion for digital and social media marketing.
• Excellent analytical skills, with the ability to interpret data and derive actionable insights.
• Ability to work effectively in a collaborative global team environment and communicate ideas and findings clearly.
• Proactive mindset with a strong sense of ownership and accountability.
• Problem solver – working with others to find solutions

Benefits

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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