Supervisor

NEW STORE OPENING SOON!

Straiton Retail Park, Straiton,EH20 9PW

Are youlooking for an opportunity to progressyour retail career?

Werelooking foraSupervisorto joinourhome&fashionstore team in Straiton (Edinburgh),sowecould be the perfect match!

What does thisroleinvolve:

AsaSupervisor, yousupport thestoremanagementteambyinspiringand supportingstaff andvolunteers to deliveranexcellent customerjourneythat reflectour values.

OurSupervisors?contribute towards the success of their stores by:

• • Ensuring highest standard of customer service
  • Achieving targets
  • Maintaining a high standard of visual merchandising
  • Maximising salesthrough physical and digital channels
  • Supportingwith the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

Our stores are fast-paced and trade 7 days a weekwhich means we require flexibility from our store teams towork weekends and bank holidays on a rota basis.

Due to the volume ofcollections,deliveriesand donations,itcan be physically demanding at times, yet mostrewarding as you play a part in helping to fundlife savingresearch.

What are we looking for:

• • Experience in customerservicein asenior sales assistantrole
  • Commercially drivento encouragenew ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer serviceandachieving the highest retail standards

Whatsimportant to us?

At the British Heart Foundation (BHF) we offera huge rangeof new and used quality furniture, clothing, jewellery and more, available in store and online.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever because the cures and treatments we need are in sight. You could be part of getting us there sooner!

Our Equality,Diversityand Inclusion (EDI) Strategy,?Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• • 38 days annual leave?(plus theoptionto buy and sell leave)
  • Holistic support leave of up to 10additionaldays off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to workscheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

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Location: Straiton, GB

Posted Date: 10/5/2024