Stock Condition Surveyor (Social Housing)

At Phoenix Community Housing we have a team that monitors and inspects our assets, collecting the information to ensure that our homes are fit for our residents. Following internal promotion, we are looking for a new Stock Condition Surveyor.

You will be surveying homes, blocks, and various other assets for Phoenix, responsible for arranging and conducting stock condition surveys and inspections on Phoenix assets, ensuring that information is collected and accurately recorded in regard to stock condition, age, repairs and remaining life of building components to inform future programmes of work.

In order to excel in the role you should have some knowledge of the various methods of housing construction and potential defects. Ideally you will also know about regulations, planning procedures and building-related legislation and standards.

Ideally, you will have sound knowledge of the Decent Homes standard, HHSRS and EPC guidelines and some experience with asset management databases too.

Customer service is fundamental at Phoenix, and you should be able to be assertive whilst being empathetic in managing resident expectations.

If you are an effective verbal and written communicator and able to produce/learn to produce technical reports and surveys this could be the role for you.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area. We’ve grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.

Our new Corporate Plan will help us deliver on our vision of ‘together building a better future for our Phoenix Community’, supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes.

Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time flexible working and job sharing options.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.