Buyer Relations Executive

Northstar Travel Group (NTG) is a leading B2B information and marketing solutions company serving all segments of the travel & meetings industry including leisure/retail, corporate/business travel, business and sports meetings, incentives, and travel technology.

The company’s portfolio includes media brands, digital media, face-to-face exhibitions conferences and forums, online subscription information services, business intelligence, SaaS e-commerce software, and content marketing solutions.

PURPOSE OF ROLE

This is a junior-level position within the BTN Group & NMG Group, the leading B2B publisher and event organizer in the managed business travel and meetings industry. The role provides a great opportunity for candidates who want to build their own audience sales career, while gaining exposure and insight into the workings of a global B2B media, exhibitions, and events business.

The ideal candidate will have stellar communication skills, enthusiasm, and proactivity, with a creative approach to relationship building. This person will learn from a skilled team with extensive experience and be part of our fast-paced and continued growth. This person will be responsible for audience recruitment via various means to support The BTN Group Europe sales & events teams to grow the business.

KEY RESPONSIBILITIES

• Calling data provided to build travel buyer audiences for tradeshows and one day events within the BTN Group and NMG Group
• Attend industry events to build a travel buyer network.
• Some account management responsibilities to take ownership of a travel buyer network of contacts.
• Work to achieve personal KPI’s and targets.
• Update and maintain current database by sourcing new leads, feeding back lead information changes and building data where needed.
• Build an online community via social media, sourcing relevant contacts to add to the Northstar database.
• Calling data for table sales and award entries
• Liaise with sales and marketing departments to feedback industry news
• Monitor and report personal performance to line manager.
• Create a clear understanding of travel buyers’ needs and requirements as well as the wider business travel industry.
• Perform other related duties as directed and/or required.
• Assist hosted buyer and event teams in driving appointment numbers
• Application vetting

KNOWLEDGE, BEHAVIORS AND SKILLS

• Fluent English communication, both verbal and written
• Exceptional telephone skills and strong communication skills (oral and written).
• A high degree of professionalism.
• Attention to detail in all areas.
• Ability to work under pressure.
• Ability to manage multi-projects simultaneously - strong organizational, coordination, and time management skills.
• Ability to work as part of a team.
• Service awareness – Good telephone manner and customer service skill
• Computer experience with proficient knowledge of Microsoft Office software products (Word, Excel, PowerPoint, Outlook),
• Ability to quickly grasp the workings of CRM, accounting, and business delivery software applications.
• Understanding of USP’s and competitor events
• Understand market trends and developments.

RELATED EDUCATION AND WORK EXPERIENCE:

• Aptitude and interest in delegate sales is a must.
• Prior experience with delegate sales and administrative functions is strongly preferred.

TO APPLY

Please send your cover letter with compensation requirements and your resume to cfresumes@ntmllc.com. We offer a competitive compensation package, strong benefits and a dynamic and exciting culture.