Senior Innovation Research Specialist

Miejsce pracy: Kraków

Your responsibilities

• Participate in the collaborative definition of the vision for new products, services, or businesses.
• Observational and design research to uncover clues that point to latent, unarticulated needs and gather expressed needs; frame both into opportunities.
• Review existing 2nd and 3rd party research on competitors, target customer segments, geographies, and new markets.
• Help concept owners to articulate clear hypotheses and design qualitative research efforts to test and prove/disprove hypotheses.
• Implement research projects from inception to completion including RFP management, vendor selection, data integrity, and ensure excellence in insights.
• Support iteration of concept vision and requirements in response to research insights.
• Continuously iterate solution concepts using all manner of methods, from hand-drawn sketches to journey maps, wireframes and early-stage digital products and interfaces.
• Support engagement with prospects and customers to test concepts and better understand what the market needs.

Our requirements

• 5+ years of professional experience in design research, financial services/technology, product management or related.
• Experience and understanding of product management, innovation, and financial modelling.
• Experience and understanding of digital product and service design and development.
• Proficiency with CX, UX and UI design principles.
• Excellent analytical, interpersonal written and verbal communications skills with the ability to curate, organize and make sense of high volumes of data.
• Proven track record in designing intuitive product concepts.
• Proficiency with one or more design-driven, SaaS collaboration platforms, e.g., Miro, Mural, Confluence, Figma.
• Proficiency with Microsoft Office Suite.

What we offer

• 2 additional days added to your holiday calendar for Culture Celebration and Community Service
• Private medical care for you and your family
• Life Insurance
• Hybrid Working Opportunities
• Professional trainings and qualification support
• Thrive Wellbeing Program
• Online benefit platform

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• integration events
• employee referral program
• charity initiatives
• extra leave

Role overview

Brown Brothers Harriman is currently recruiting a Senior Innovation Research Specialist to join our fast-paced Innovation team! In this role you will work as part of a high-performance team responsible for the discovery of new digital products, services, and businesses from idea through Minimum Valuable Product.

This dynamic role will be integral to both our research and design functions.

The Senior Innovation Research Specialist will use research tools and techniques to validate potential value propositions and product and service concepts; as well as the usability of early-stage products, services, and businesses. They must be fluent in observational research (and broader qualitative methods) and bring a set of ethnographic techniques that can be applied within and across both physical and virtual contexts. They will also support all research efforts in iteratively defining potential concepts for products, services and businesses using various prototyping techniques. They must be fluent in all key methods and tools for supporting excellence in experience design, with a particular focus on digital product design.

The Senior Innovation Research & Design Specialist must be experienced with iterative collaboration with multi-disciplinary teams.

What You Can Expect At BBH

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

Brown Brothers Harriman

Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for over 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia.

BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.

This openness sparks innovation and agility, which adds to the entrepreneurial spirit and provides many more career opportunities for our staff. We are a group of high-performing, dedicated and caring professionals who believe that working together is the foundation for superior client service excellence.

As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.

Location: Kraków, PL

Posted Date: 10/17/2024