Product Support Analyst

Miejsce pracy: Kraków

Your responsibilities

Analysis / Documentation / Support:

• Supporting Consolidation and Accounting systems

• Write and review business requirements.

• Facilitate developer or vendor analysis and creation of design documents and functional specifications.

• Create and execute User Acceptance Testing plans and scripts.

• Document procedures.

• Create and execute implementation plans.

• Create and manage project plans.

• Analyze and design automated solutions to business problems.

• Provide on-going system support.

• Seek out and participate in team and interdepartmental projects.

• Static data maintenance.

Accounting/Consolidation:

• Understand accounting and consolidation

Client Service:

• Act as Subject Matter Expert/Level 1 Support for application portfolio, business operations, demonstrating new products and assisting with internal and external client questions or presentations, especially on the usage of BBH Consolidation and Accounting systems.

Control/Risk Management:

• Understand impact of work product and potential risks; attention to detail is critical.

Our requirements

• B.S. / B.A. or accounting degree and/or equivalent work experience.
• 2- 3 years prior accounting/consolidation, application support, business analyst or QA analyst experience preferred.
• Prior involvement or experience working on financial services systems and projects preferred.
• Excellent written and verbal skills.
• Ability to complete duties as assigned under minimal supervision.
• Aptitude for understanding global business consideration when implementing new business systems.
• Advanced working knowledge of Excel.
• Ability to work with business users and system personnel in a team environment.
• Knowledge and experience preparing and executing test scripts.

Optional

• Experience on Alternative Partnership / Private Equities.
• Hands-on experience with report writer packages and/or database application query tools (sql server).

What we offer

• 2 additional days added to your holiday calendar for Culture Celebration and Community Service
• Private medical care for you and your family
• Life Insurance
• Hybrid Working Opportunities
• Professional trainings and qualification support
• Thrive Wellbeing Program
• Online benefit platform

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• integration events
• employee referral program
• charity initiatives
• extra leave

Role

The Alternative Product Team provides process and application development and support to Alternative Fund Accounting, Fund Administration, Custody, and Transfer Agency teams. As a key member of this group, the analyst will be working closely with internal business teams to analyze business processes (Corporate Consolidation, Accounting), develop business requirements (for Consolidation and Accounting systems), liaise with developers and vendors during analysis and design, create and execute UAT plans and scripts, document procedures, provide support, and create and execute implementation plans (training, rollout, transition). The individual will work both independently and as part of bank-wide project teams to actively analyze department needs and increase operational efficiency.

What You Can Expect At BBH

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

Brown Brothers Harriman

Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for over 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia.

BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.

This openness sparks innovation and agility, which adds to the entrepreneurial spirit and provides many more career opportunities for our staff. We are a group of high-performing, dedicated and caring professionals who believe that working together is the foundation for superior client service excellence.

As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.

Location: Kraków, PL

Posted Date: 10/17/2024