Temporary Accommodation Officer

Contract Type: 3 x Fixed term / Internal secondment opportunities until 31 March 2025

Working Hours: Monday Friday between the hours of 8:00am-18.00pm on a rota basis

Worker Type: Hybrid Worker

Salary: Grade F - Starting Salary is£30,296(Level one) rising to£33,024 (Level four)

Location:Highwood House

Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for? Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Councilhere.

About the Role

About You

To work as part of a team providing support and assistance to homeless people living in Nottingham City Council Housing Services temporary accommodation. To assist the Temporary Accommodation Manager in the day-to-day management of temporary accommodation and work with other staff, Nottingham City Councils Housing Aid and other partner agencies to help residents prepare to move on to permanent housing.

To ensure that leaving clients are initially supported in their new homes with a signpost package that will lead to increased tenancy sustainment.

The ideal candidate will have:

1. Experience of working with and providing support and advice to vulnerable people such as homeless people and refugees
2. Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations.
3. Ability to demonstrate self-motivation and work proactively with minimum supervision to ensure that targets are met.
4. Ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies.
5. Ability to be considerate but also firmly assist and direct people who may not be engaging or not adhering to their support plan or license
6. Good interpersonal skills and a proven ability to communicate effectively at all levels and to a range of customers, and the ability to develop and present written or verbal information in a clear and concise manner

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on theadditional informationfor applicants page.

Closing Date:31 October 2024 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interview date:Interviews will be held in person at Highwood House on the 13 November 2024

You need to visit our website to complete the application form and apply for the role.

If you have any technical issues when completing your application, please contact our Employee Service Centre:https://emss.freshdesk.com/support/home

By applying to this job, you agree to ourTerms & Conditions.

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