Junior Telecoms Project Engineer

This is a junior level role, designed for an individual with some previous Telecoms experience to gain the necessary engineering skills to eventually develop into a Telecoms (UC/CC) Project Engineer.

In this role you will be guided through a structured training plan and be mentored by experienced engineers and project managers, before eventually putting your training to the test in a customer environment.

Youll be part of a dynamic and supportive team, working towards becoming the technical lead working side-by-side with the PMO team in the delivery of projects, whether they be internal projects or external client orders. The PMO team need to have sufficient engineering resource available to them to fulfil project orders and this role is to assist that. This is a technical team, and it is essential to maintain up-to-date skills for the nominated products in order to deliver projects effectively.

You will also be responsible for:

Project documentation, daily paperwork / Project Admin

Project incident logging

Installation and configuration of both hardware and software applications at the customer premises and remotely where applicable

Fault diagnosis and resolution

Remote programming for additional works and system related changes

End user training for products installed

Uphold the company ethos of ensuring continual improvement is always at the heart of dealing with any issues or complaints

Effective liaison with customers and 3rd parties involved

Salary £28k + Car Allowance

25 Days Holiday + 8 Bank Holidays

Field based

Other organisations may call this role Trainee Project Engineer

We are seeking a Junior Project Engineer with:

Minimum of 1 years Telecoms industry experience, ideally but not limited to a provisioning or service desk role

Some experience of liaising with customers and 3rd parties, with the ability to demonstrate focused customer care skills, both on site and remotely

A basic understanding of unified communications

A basic understanding of and the ability to navigate through partner portals

PC literate, with a minimum of intermediate level experience in the Microsoft Office Suite; with a focus on Excel, Word and Outlook

A very capable mind-set and full ownership qualities to see a fault through to the end, a desire to complete each issue to complete resolution and satisfaction even if this continues outside of your working timeframes

Strong communication skills

Free daily breakfasts in the office

Regular companywide events

Monthly 'shining star' employee recognition awards

Pension and life insurance

Refer a friend scheme (£1,000)

Mental health, financial and legal support

Training and development plans

Various annual volunteering opportunities

Option to buy and sell holiday

Employee Dream Ball - Quarterly chance to win £3k towards a dream

Established in 1992, Opus are specialists in delivering contact centre, business telecoms, managed IT, business mobileand IoTand managed printconsultancy for over 1,000 large SME, mid-market, enterprise and public sector organisations across the UK.

Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Five9, Mitel, 8x8, Cirrus, Gamma where we have achieved platinum partner status.

Become part of our exciting success story

ADZN1_UKTJ