Aviva
Mobile Digital Product Owner
Job Location
Norwich, United Kingdom
Job Description
Mobile Digital Product Owner
Salary: National £55,000 - £65,000 / London £65,000 - £75,000
Do you have a genuine passion for delivering digital capability and want to make a real difference to our customers? This role would suit someone who is energised by using data and insight to identify and articulate both new features and optimisation opportunities to increase and enhance the online capability within our authenticated customer digital environment.
A bit about the job:
You'll be delivering a brilliant mobile experience for our customers, with a primary focus on our multi-year app consolidation program into the MyAviva app. You will play a key role in owning, shaping, and delivering an ambitious backlog, while monitoring, maintaining, and enhancing digital experiences that offer self-service value to millions of customers.
In this role, you will interact with a variety of digital disciplines and delivery teams, ensuring digital product changes go live successfully for customers. A strong data-driven mindset is essential, as you will be responsible for demonstrating the business and customer benefits generated through these changes.
Your key responsibilities will include identifying new features and customer journey optimisation opportunities, driving work items for development into product backlogs, and supporting prioritisation decisions. You will collaborate closely with engineering teams, digital product teams, business stakeholders, and potentially external third parties, using analytic tools to understand and optimise user journeys for better customer outcomes.
Skills and experience we're looking for:
What you'll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.
We'd love it if you could submit your application online. If you require an alternative method of applying, please give Matthew Drew a call on 0121 234 7664 or send an email to matthew.drew@aviva.com.
Location: Norwich, GB
Posted Date: 10/25/2024
Salary: National £55,000 - £65,000 / London £65,000 - £75,000
Do you have a genuine passion for delivering digital capability and want to make a real difference to our customers? This role would suit someone who is energised by using data and insight to identify and articulate both new features and optimisation opportunities to increase and enhance the online capability within our authenticated customer digital environment.
A bit about the job:
You'll be delivering a brilliant mobile experience for our customers, with a primary focus on our multi-year app consolidation program into the MyAviva app. You will play a key role in owning, shaping, and delivering an ambitious backlog, while monitoring, maintaining, and enhancing digital experiences that offer self-service value to millions of customers.
In this role, you will interact with a variety of digital disciplines and delivery teams, ensuring digital product changes go live successfully for customers. A strong data-driven mindset is essential, as you will be responsible for demonstrating the business and customer benefits generated through these changes.
Your key responsibilities will include identifying new features and customer journey optimisation opportunities, driving work items for development into product backlogs, and supporting prioritisation decisions. You will collaborate closely with engineering teams, digital product teams, business stakeholders, and potentially external third parties, using analytic tools to understand and optimise user journeys for better customer outcomes.
Skills and experience we're looking for:
- Experience in managing digital product roadmaps, experience delivering mobile applications and having excellent communication and presentation skills is essential
- Experience in driving return users to digital platforms
- Effective use of data to identify customer experience and business value enhancement opportunities, and measure and report on outcomes
- Collaborative approach to working with digital disciplines to design and deliver high-performing and accessible digital products
- Ability to translate business requirements into digital product solutions and articulate delivery plans and progress to stakeholders
What you'll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Starting salary between £55,000 - £65,000 for National based candidates or £65,000 - £75,000 for candidates based in London (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva's
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer's leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.
We'd love it if you could submit your application online. If you require an alternative method of applying, please give Matthew Drew a call on 0121 234 7664 or send an email to matthew.drew@aviva.com.
Location: Norwich, GB
Posted Date: 10/25/2024
Contact Information
| Contact | Human Resources Aviva |
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