Aviva
London Market Operations Quality & Controls Consultant
Job Location
London, United Kingdom
Job Description
London Market Quality & Controls Consultant - Salary National - £35,000-£40,000 / London - £45,000-£50,000
The Quality & Controls Consultant is an excellent opportunity for someone with a passion for implementing and managing controls, data quality & analysis and continually improving quality processes. This role would suit someone who is looking for a challenging but rewarding role that allows them to make a meaningful and tangible impact across both Operations and Underwriting.
You will learn how to collaborate effectively with cross functional teams, be passionate about maintaining high standards of quality in all aspects of the business and enjoy using data analysis to help drive business decisions.
This role requires a combination of technical expertise, analytical skills, and stakeholder management.
A bit about the job:
The Quality & Controls consultant will be responsible for ensuring the Operational Team meet established Quality standards. This role will be integral to building and delivering a Quality Framework, implementing and managing controls, conducting data quality audits, analysing data to generate insight, developing and maintaining quality documentation, training and educating the teams on quality control procedures and collaborating with cross functional teams.
You would also be responsible for continually improving quality processes, helping to design and implement operational performance reporting metrics for a range of audiences; Helping to define what good data quality looks like and build out a culture and understanding of the impacts of poor data quality (whether that be from Operations or Underwriting); Helping to enhance and maintain a Data Dictionary.
Skills and experience we're looking for:
What you'll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.
We'd love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100 or send an email to amber.britton@aviva.com
on a call on 07775546100 or send an email to amber.britton@aviva.com
Location: London, GB
Posted Date: 10/27/2024
The Quality & Controls Consultant is an excellent opportunity for someone with a passion for implementing and managing controls, data quality & analysis and continually improving quality processes. This role would suit someone who is looking for a challenging but rewarding role that allows them to make a meaningful and tangible impact across both Operations and Underwriting.
You will learn how to collaborate effectively with cross functional teams, be passionate about maintaining high standards of quality in all aspects of the business and enjoy using data analysis to help drive business decisions.
This role requires a combination of technical expertise, analytical skills, and stakeholder management.
A bit about the job:
The Quality & Controls consultant will be responsible for ensuring the Operational Team meet established Quality standards. This role will be integral to building and delivering a Quality Framework, implementing and managing controls, conducting data quality audits, analysing data to generate insight, developing and maintaining quality documentation, training and educating the teams on quality control procedures and collaborating with cross functional teams.
You would also be responsible for continually improving quality processes, helping to design and implement operational performance reporting metrics for a range of audiences; Helping to define what good data quality looks like and build out a culture and understanding of the impacts of poor data quality (whether that be from Operations or Underwriting); Helping to enhance and maintain a Data Dictionary.
Skills and experience we're looking for:
- Prior knowledge of the Insurance industry and London Market knowledge/experience are both essential
- Previous experience within a Quality / Risk & Control environment, and/or Change
- Excellent ability to communicate effectively with stakeholders in order to present your findings / outputs clearly, as well as strong written communication to create and maintain a suite of training materials and operating procedures.
- Skilled in problem solving, able to understand the analysis of complex information and its impacts.
- Strong attention to detail to ensure that quality control processes are being followed, documentation is correct and up-to-date, and insights are accurate.
What you'll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Starting salary between £35,000 and £50,000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 8% (change depending on benefits) of annual salary Actual amount depends on your performance and Aviva's.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer's leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.
We'd love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100 or send an email to amber.britton@aviva.com
on a call on 07775546100 or send an email to amber.britton@aviva.com
Location: London, GB
Posted Date: 10/27/2024
Contact Information
| Contact | Human Resources Aviva |
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