Social Media Marketing Manager

At Saint and Sofia, we believe in luxury for all.

We’re an award winning brand based in London, England creating fashion and accessories that are fair and sustainable. We design all of our styles in our London studios and make them in Europe with family-owned partner factories. Started in January 2020, we have dedicated operations and Fulfilment Centres in the USA, UK and Europe supporting over 500,000 customers.

The Saint and Sofia team, now over 60 people, previously worked at leading luxury brands with retail experience at Harrods and Selfridges. In March 2023, we were awarded the Investors in People Gold Award for creating an outstanding working environment for our team. In June 2023, we were also nominated for the Employer of The Year Award. Saint and Sofia styles have been featured in Vanity Fair, Vogue, Stylist, Harpers Bazaar, The Times and others. Digitally native, our first store will open in Covent Garden in London in Winter 2024.

As Social Media Manager you'll be responsible for managing our online social media channels including Instagram, Facebook, Pinterest and Tik Tok. You’ll oversee the publishing calendar and will be responsible for driving and managing engagement with our social media followers. You'll be working closely with our creative team, merchandising team, and will be a key part of our marketing team.

You’ll be working with a talented, diverse marketing team working as part of multi-channel strategies within a global structure. Strong leadership, commercial acumen, and experience managing budgets are essential.

You’ll also spearhead innovative campaigns that emotionally connect with new customers and enhance Saint and Sofia’s brand, particularly in the UK and USA. Collaboration with global PR, paid social, SEO, and external agencies will be key to amplifying results.

• This is a full-time, permanent position offering a hybrid work model.
• The successful candidate will need to be able to commit to 2-3 days per week in our Tower Bridge, London Office.

Your day to day responsibilities will include:

• Manage our social media channels with a focus on engagement
• Identify opportunities for increasing the engagement rate from our followers and to continue to grow our followings
• Using software tools to effectively manage the social media publishing calendar
• Work with the marketing team to coordinate activations and campaigns on social
• Develop contact strategies to realise these opportunities
• Analyse omni channel performance to drive profitability and future campaign investment

On a personal level you are:

• A thoughtful, confident, yet humble high achiever with a playful positive attitude
• Highly organised and takes the initiative and can manage multiple projects
• Commercially minded and understand the importance of return on investments
• Always looking to do more, with less
• A person with a collaborative mindset
• An excellent communicator
• A challenge loving problem solver
• Dedicated to doing things better
• Have deep respect for partners and customers with a global view

Your Ideal Experience

• Minimum 5 years + in a consumer brand /e-commerce Social media role with proven ability to deliver measurable results.
• Outstanding numerical and data analysis skills
• Experience in both Social Media Management agency and in-house is a plus
• Experience with project management and planning
• Reporting experience and data presentation skills

Our people reflect the diversity of our customers.

The Saint and Sofia team is women-led and highly diverse. We recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds, different ethnicities, races, and religions.

Rewarding and developing the team is important to us, some of our work perks include:

• Flexible work options, such as work-from-home options
• Cash bonuses paid annually from profit pool
• Private health insurance scheme
• Seasonal Gift Card to spend on our styles
• Annual Team Vacation in June
• Quarterly socials in London

We believe in Creativity, Sustainability, Quality and Fairness. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life. Our style of leadership is distributive and works using an approach that delegates, engages, develops, manages and motivates people to perform through every team in the company.