Sales Training Consultant

About Sava

Sava has a friendly, relaxed culture where we work hard to give our employees a positive environment in which they can thrive and use their abilities effectively. Our customer service is second to none in the industry and we pride ourselves on the quality of our products and the support we offer to customers once they are on board with us.

We are a growing profitable business, comprising two enterprises:

• Sava Education – an education and information business that supports the UK residential surveying and valuation sector via training and qualifications. As well as offering a range of ‘bricks and mortar’ skills qualifications for those working in social housing.

• Sava Technology – a software business that provides tools to social housing providers which enable them to analyse and implement zero carbon strategies. As well as data analysis, strategic advice on energy and sustainability on a consultancy basis.

The Role

We are looking for an experienced sales consultant who also has a record of developing enduring customer relationships and securing new business. You will be the first contact with Sava and building an engaging and strong rapport with customers is essential. Communicating effectively using a clear conversational style and evaluating enquiries you will deal with the customer through to the point of sale. You will be client-driven, polite, articulate, and have a meticulous attention to detail. This is not a typical sales role, with the average time from enquiry to sale being 10 months. So, you must be willing to build relationships and have an in-depth understanding of our products.

What you will be doing

• Provide guidance to customers to enable them to clearly understand our products.

• Be friendly, engaging, professional & knowledgeable with an excellent telephone manner.

• Be able to listen effectively and build rapport.

• Hold persuasive calls highlighting benefits of our qualifications.

• Manage data for all customers on a CRM platform, ensuring all communications are logged and accurate.

• Meet deadlines and achieve sales targets.

• Generate leads on social platforms.

• Attend virtual and in-person events to meet with prospective customers.

We want you to have the following skills, abilities, and attributes

• A desire to really understand our business – what we sell and deliver to our customers and why they choose Sava.

• A compelling record of developing enduring customer relationships, and securing new business.

• Highly articulate and able to clearly present information through the spoken or written word.

• Able to respond to objections, influence and persuade.

• Able to work on own initiative as well as part of a team.

• Highly resilient attitude with the ability to prioritise and work well under pressure.

• Excellent written and spoken communication skills instilling confidence and leaving positive impressions.

Remuneration

The annual salary for this role is in the range of £25-28k plus commission and will be based on the individual’s skills and experience. Other aspects of remuneration and employment can be discussed at the interview.

Benefits

• Life assurance at 4 x salary cover.

• Company contribution to pension.

• 25 days holiday plus bank holidays.

• 5 volunteering days in addition to your annual leave each year.

• Support to access training and qualifications even if they are not directly related to your day-to-day work.

• Generous long term sick pay scheme.

• Confidential helpline for support with emotional, financial, and legal matters.

• Discounts on gym membership, free counselling for emotional support and health, fitness, and lifestyle guidance.

• 24/7 access to online appointments with a private GP.

Application process

To apply for this opportunity, please write to us with your CV and a covering letter to careers@sava.co.uk . In the letter, please tell us why you would like to work for Sava and what you can bring to the team. The selection process is likely to include the following steps:

• An initial video/ telephone discussion

• A face-to-face interview

• Online psychometric, competency assessments and a task to allow you to further demonstrate your abilities to us

• A final interview

We want the best people

At Sava we’re keen to meet people with varied backgrounds. We want to build teams which represent a variety of experiences, perspectives, and skills, and we recognise talent based on merit and potential. Whilst this position would suit a recent graduate, this is not a pre-requisite and we welcome applications from candidates who have gained experience and skills through more vocational routes.

All applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, social background, disability, or age. We particularly encourage applications from people with a disability, or people from a Black, Asian, and minority ethnic group who are currently under-represented within the company.

Employment offers will always be made on the merit of the application and performance in the selection process.