Junior Resource Manager

THE BIG PICTURE:

The VCCP Group is an integrated communications agency set up in 2002 by Charles (V), Rooney (C), Adrian (C) and Ian (P), who founded the agency on the principles of simplicity, collaboration, un-preciousness and integration around ideas rather than channels.

Across the Group, we work with a broad spectrum of clients. Our work transcends the marketing mix, leading everything from social media or launch campaigns to DM and web build.

We also provide very senior strategic planning for clients, customer journey mapping and helping clients to envision their future business, beyond just communications.

OUR CULTURE:

The VCCP Group has a unique culture, and we are looking for people who will make a positive contribution to this, therefore the candidate must have the following attributes:

• A collaborative nature
• An entrepreneurial spirit
• Take pride in their work
• Have an honest approach
• Be un-precious and be able to recognise that a good idea can come from anywhere
• Take responsibility

ABOUT THE ROLE:

The Bernadette Operations team plays a central role in the smooth running of the agency,

ensuring that the right processes and tools are in place to enable the people to do the best work

they can in the best environment possible. The Junior Resource Manager sits within a team of

three, whose duties span resource management, reporting, team coordination, talent

acquisition, training and development, and the overall people experience. You will be integral in

bringing together people and skills to deliver great work in a thriving environment, within a

commercial structure that delivers value to the business.

ABOUT THE ROLE:

The Junior Resource Manager is responsible for the smooth day-to-day co-ordination of our

busy studio. Maintaining and evolving processes and routines accordingly, as we adapt and

change to meet the needs for the work and clients.

You will be working closely with the Operations Manager to develop and execute:

• Resourcing of the Studio
• The Studio equipment
• Cultural and team-building strategies
• Contractor Recruitment strategies & implementation
• Working processes
• Operational processes
• Operational tools
• Hybrid working tools and process

KEY RESPONSIBILITIES INCLUDE:

• Working closely with the project managers and discipline leads to understand the
• requirements for each project.
• Have a complete understanding of all disciplines in the studio to enable the effective
• allocation of staff to project needs.
• Responsible for coordinating resource management by working with the project leads to
• book internal resources in London and Prague, as well as freelance resources when
• required.
• Work closely with Recruitment & the Operation Manager to determine freelance and
• permanent hiring needs, support the interview process and related admin.
• Work alongside the Operations Manager to oversee the induction process for all new
• team members (permanent and freelance), making sure the teams have all necessary
• info at the start of their time in Bernadette.
• Responsible for setting up contractors on our internal systems and arranging equipment
• (liaising with HR and IT).
• Responsible for contractor extensions by liaising with HR.
• Run the Bernadette website hosting trackers and ensure finance teams are aware of
• invoices.
• Support the facilitation and management of the cross-office production resource
• workflow between London, Prague and the rest of the partnership.
• Being a face of Bernadette, especially welcoming perm and freelance team members for
• their day one introductions & walk rounds with key people.
• Playing a key role in populating and maintaining the Bernadette team culture alongside
• the Operations team.

ABOUT YOU:

• Strong experience in the digital industry with working knowledge of resource
• management, of some kind.
• Experience in motivating project teams, inspiring teamwork, taking a leadership role and
• running meetings
• Highly organised, excellent attention to detail and a confident communicator
• Focussed and a team player
• Ability to perform in a collaborative, fast-paced environment