Client Services Officer - CTandSD - Walgett and Bourke

Client Service Officer (Clerk Grade 1/2) – CT&SD – Court Services –

Walgett & Bourke – TWO PART TIME ROLES

1 role located at Walgett

1 role located at Bourke

• Part Time (35 hours a fortnight – 1 week on, 1 week off)
• Location – Walgett (1x Part time - Ongoing)
• Location – Bourke (1x Part time Ongoing)
• Salary ranging from $70,694 pa to $76,857 pa (pro rata for part time) + super and leave loading

Your role

As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to; responding to customer enquiries, data entry and records management.

You will assist with the effective operation of Court rooms, perform administrative services to meet statutory obligations and deliver high quality professional services to clients.

Your familiarity and confidence with core office software applications or other technology will see you succeed in this role.

What you’ll do

In this role you will be responsible for:

• Supporting the efficient operation of the court including liaising effectively with a wide range stakeholders
• Anticipating the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response
• Provide a high level of clerical and administrative support to the court and registry
• Use computer systems to accurately enter data
• Provide high quality support to customers on the counter, telephone and via email.
• Support the effective implementation of improved work practices

What we’re looking for

• Candidates must hold a valid Australian Driver’s Licence
• The successful candidate(s) must be willing to travel to other locations within the hub, this may include overnight stays.
• A departmental motor vehicle will be provided when available and the appropriate allowances paid for travel.

Download the Role Description

Information about accepting a role with Court Services and the potential hazards.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Courts and Tribunal Services manage and support the largest court and tribunal network in the country. There are 164 courts and tribunals throughout NSW, many in regional and rural areas.

Please note that the Court Officer role involves exposure to graphic content, including images, photographs and discussions relating to violence, sexual assault and/or homicide matters.

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) a cover letter (maximum 2 pages) addressing the below targeted question:

• Tell me about a situation in which a peer or team member disagreed with your ideas or actions. How did you handle the situation?

Applications close: Thursday 07th of November 2024 at 11:59 AEST

Got a question?

For more information about the role or what it’s like to work for DCJ contact Lloyd Stanimirovic on or email Lloyd.Stanimirovic@justice.nsw.gov.au

If you’ve got a question about applying or require an adjustment in the recruitment process, please email Matthew.oakley@@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

Other Information

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.

If you’ve got a question about applying or require an adjustment in the recruitment process, you can email the recruiter

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/