Office Manager - Clerk Grade 7/8 - Greater Sydney and Newcastle - Talent Pool

About us

Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.

About the role

You will support and advise the Solicitor-In-Charge (SIC) in operational matters to ensure the effective delivery of client services within a multi-disciplined and complex legal environment.

You will manage and coordinate the administration team in a large, highly complex regional office to ensure client service activities are resourced and achieved.

About you

You will have extensive experience working in a busy and demanding environment, meeting tight deadlines, working collaboratively and managing conflicting priorities effectively.

You will possess strong leadership skills and have the ability to demonstrate interpersonal skills in order to support the Solicitor In Charge to ensure the requirements of the role are met.

Ideally, you will be someone who considers themselves to be highly organised and systematic in their approach to work. You will be proactive and enthusiastic about taking on varied tasks, in addition to being reliable and transparent in all aspects of your work.

You will be passionate about leading a team to provide a high standard of client centred services, whilst also identifying and supporting the varied learning and development needs and goals of the team.

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

WHY YOU SHOULD JOIN LEGAL AID NSW!

We are committed to diversity and inclusion

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at erecruitment@legalaid.nsw.gov.au.

Other benefits of working with us

· You will have access to training and development opportunities.

· We are an accredited Flex Ready certified employer and where possible we provide various flexible work options to our people.

The essential requirements for this role

You must:

· be willing to do a Criminal Record Check

· hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)

How to apply

To apply for this role click ‘apply now’ and make sure you include:

· your resume (no more than 5 pages)

· cover letter (no more than 2 pages). In your cover letter, please outline how your skills and experience relate to the key challenges listed in the position description

Do you need help to apply?

It’s important to properly prepare before you apply for a role. Here is some other information to help you:

· If you have questions about the role, you can contact the Hiring Manager – Fiona Glenton on (02) 9219 5614 or email: fiona.glenton@legalaid.nsw.gov.au.

· If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.

· The Role Description sets out the responsibilities of the role.

· The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.

· Applying for a Role

· Working at Legal Aid NSW

Location: The Rocks, AU

Posted Date: 10/31/2024