Nurse LPN

Job DescriptionJob Description

Candidates must be detail-oriented and able to work under deadlines in a fast-paced office. Applicants must be familiar with giving instructions, writing orders, and making the patients their top priority. This position will work closely with physicians and providers to provide a seamless patient experience. Assure Communication with each caller will be handled in a professional and tactful manner while assessing symptoms and needs of the patient in order to assist in the appropriate level of care and/or self-care advice.

EXAMPLES OF DUTIES: (List does not include all duties assigned)

1. Respond promptly to each incoming call.

2. If the call warrants a triage, the caller’s stated symptoms will be assessed to determine the appropriate level of care required to safely meet the patient’s medical needs. (Emergent, urgent, non-urgent or home care status)

3. When appropriate, provide home-care instructions using the approved, written guidelines as well as the approved reference material provided.

4. Utilize all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule provider appointments, or refer calls when necessary to the appropriate medical facility, personnel, or specialized community service.

5. Refer patients to appropriate medical facilities or providers for care, utilizing approved guidelines as indicated by individual client profiles.

6. Thoroughly complete documentation utilizing the appropriate computer software in compliance with the approved policies and procedures.

7. Fax all completed Telephone Advice Records and Transaction calls to the appropriate physician client immediately by internal fax.

8. Participate in ongoing in-service programs, staff meetings, continuous quality improvement, and periodic performance/protocol evaluations and development.

9. Maintain current nursing licensure by completing applications for renewal promptly and by complying with all requirements for continuing education. No nurse will be scheduled to work any shift if their nursing license has expired or has been revoked for any reason. It is the nurse’s responsibility to notify the Manager immediately if their license status changes. Failure to comply with this requirement will result in termination of employment.

10. . Maintain current nursing skills and knowledge base by attending workshops and seminars, completing of mandatory continuing education, reading professional journals, and publications, and participating in professional organizations.

Job Qualifications:

1. Graduate of an accredited School of Nursing.

2. Current Registered Nurse licensure in the State of Tennessee or other nursing compact state and other states as deemed necessary by state law or client contract.

3. Prefer a minimum of three years of recent clinical experience in a physician's office, home health, critical care and/or emergency room.

4. Participation in continuing education programs

5. Familiarity/experience with patient interactions on the telephone

Benefits Include:

· PTO

· Paid holidays

· 401(k) with employer match after 1 year of employment

Company DescriptionHope Neurology is a Multiple Sclerosis Specialty clinic. We have an in-house research department known globally for our studies and an in-house infusion suite. We pride ourselves on our fantastic team, which has a wide range of skills, and we are very hands-on with our patients.Company DescriptionHope Neurology is a Multiple Sclerosis Specialty clinic. We have an in-house research department known globally for our studies and an in-house infusion suite. We pride ourselves on our fantastic team, which has a wide range of skills, and we are very hands-on with our patients.

Location: Knoxville, TN, US

Posted Date: 10/31/2024