Commercial Manager - Voice

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europes leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Skya truly excitingand inclusive place to work.?

The Team

Customer Growtharethe heartbeatofSky.Weare responsible forthecommercial health (acquisition and retention)of our TV, Broadband and Mobilesubscription business.Youllwork closely with the product P&Ls, pulling together plansto hitcommercialtargets orfind opportunities to drive further benefit, then execute these across our channels through various initiatives and pieces of analysis.Asa result, this role will allow you to rapidly build an internal network across Sky. So, if you want to work across large groups of diverse teams in a high-profilerole, then this could be for you!

Whatyou'lldo:

We are looking forhighlymotivated people who have a good eye for numbers, enjoy spottingopportunities, then more importantly, enjoy doing something about it. Sothat could becoming up withideas to close a gap in performanceforour Voice estateor working in a teamon commercial initiatives that support newproductlauncheslikeWiFiMax. We have a full roadmap of future product launches,soyoullbe exposed to some innovative new products on the horizon.

Anaspectof this rolewould entaillooking at performance ofour Broadband customer base when they enter a retention journeyand sizing impacts fromcommercialor operationalinitiativespulling thisinto a story and action plan for stakeholders across the business.As a result, havinggood communicationskills is essential.

Whatyoullbring:

First and foremost, we are looking for proactive and inquisitive personalities whoenjoyworking with numbers.Youwillbe commercial aware andif you come from a role as a commercial/ecommerce manager, analyst,buyeror any type of role where you used data to help shape decisions in the company then this role could appeal to you.

You will also be confident at presenting your recommendations to people at varying levels of seniority and excellent at collaborating across the business.

Traits we look for:

• Energy thrives in a fast-pacedenvironment

• Inquisitive naturally curious and wants to find out more aboutwhatsdriving performance and customerbehaviour

• Growth you are keen to learn,ask lots of questions andknow your strengths and areas to work on

The Rewards:

There'sa reason peoplecan'tstop talking about #LifeAtSky. Ourgreat rangeof rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in oneplace

• A generous pensionpackage

• Private healthcare

• Discounted mobile andbroadband

• Access a wide range of exclusive Sky VIP rewards andexperiences

Whereyou'llwork:

Osterley:

We work in a hybrid way with 3 days in the office and 2 at home. With such a large campus, there is a huge buzz on site along with a lot of face-face collaboration which is why we feel it is important for people to be spend a few days in the office. Within that there is a lot of flexibility as to when you start/end the day.

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, EalingBroadwayand South Ealing tube stations.Theresalso plenty of bike shelters and showers.

On campus,youllfind 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.?

Inclusion:

We take pride in our approach to diversity and inclusion:wevebeen recognised by The Times and Stonewall for this, andwevecommitted £30million to support the fight against racial injustice.Wevealso set ambitious targets for increasing ethnic diversity and representation throughout our organisation.?

At Sky wedontjust look at your CV.Weremore focused on who you are and your potential. We also know that everyone has a life outside work, sowe'rehappy to support you as much as we can with flexible shift patterns.

Andwe'lldo everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.?

Why wait?

Apply now to build an amazing career and be part of a brilliant team. Wecantwait to hear from you.?

To find out more about working with us, search#LifeAtSkyon social media. A job you love to talk about.

Just so you know: if your application is successful, well ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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