External Communications Specialist

This job is with Vodafone UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: London, Hybrid working

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Mon to Fri







At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.







Who We Are







At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.





Join us at the heart of Vodafone UK in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.







What you'll do



A varied role that offers the ability to work on key consumer parts of the business, raising the profile of our propositions and helping to drive love for Vodafone as ‘The Nation’s Network’.

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• To support the team in delivery of PR and wider comms for the Vodafone consumer business in the launching of leading products and services across mobile and broadband and brand campaigns, which drive positive reputation uplift.


• Deliver high quality, results-driven PR/external comms activity through simple but effective story telling with creative ideas and impactful comms assets (including press releases, media alerts, video, photography, social) that are engaging, understandable and relevant to our target audience.


• Manage the regular drumbeat of products and propositions comms with our consumer PR agency (including the launch of flagship devices like Apple/Samsung and new Vodafone Home Broadband products), delivering earned media coverage via written materials, content, device review programmes etc.


• Lead on effective external comms activity for our youth brand VOXI, from promoting new props and partnerships to highlighting market-leading deals.


• Co-manage the Vodafone UK media inbox, reacting to incoming enquiries, consulting with relevant teams across the business and crafting accurate responses for journalists looking for information relating to the Vodafone brand.


• Contribute to PR plans, craft external messaging to support the Consumer team and UK business objectives/ commercial targets and help ensure a positive reputation is sustained.


• Develop PR materials including press releases, editorial content, messaging materials, statements, blogs, GMT LinkedIn posts and photocalls for traditional and social media channels.


• Build strong relationships with Vodafone’s internal (including, brand, props, social, internal comms) and external stakeholders (including journalists and analysts) to benefit the business and its external image.


• Oversee project reporting to highlight results and bring to life how our work/ campaigns deliver on our core business objectives.


• Deal reactively to enquiries from a wide range of journalists in a timely and appropriate way.


• Work collaboratively with wider CAS team, Brand, Social, Internal Comms and commercial functions, to support an integrated ‘one team approach

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.







What we offer



We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.







Together we can



Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.





If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.