Sales Coordinator - DACH Region

This job is with Brompton, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Sales Coordinator - DACH Region

The Sales Coordinator will play a pivotal role in supporting our sales operations in the DACH region. This position involves coordinating sales activities, managing customer relationships, and providing administrative support to ensure the sales team's success. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.

The Person

• Collaborative attitude and works well with others, supports a positive team dynamic and contributes to a collaborative work environment.

• Remains rational when dealing with challenging situations, ensuring communication is systematic and factual.

• They will be required to use practicality as a method to reach solutions. The ideal candidate will be routine-orientated, methodical, thorough, compliant, cautious, sensitive, diplomatic, self-disciplined, amiable, and accommodating.

• The job is likely to involve administration, negotiating, advising and generally servicing people therefore the successful applicant will display a friendly approach and the ability to persuade others in a thorough and factual manner.

• The job holder should enjoy working in structured situations, where consistent performance persistence, working within specific guidelines, rules, and procedures to see a task through conclusion are key factors.

• They will be able to listen, absorb information and at the same time build upon stable relationships, developing networks and identify resources as and when necessary. They will develop trust in people, be willing to smooth relationships, advise and assist others, adopting an accommodating and helpful attitude.

• The successful candidate will be keen to consistently develop competence, expertise, and practical procedures; they will provide simple practical solutions and tie up any loose ends, evaluating situations and calculating risks whilst justifying and defending correctness.

Main responsibilities

• Understand the accreditation levels, drive, and closely follow the pre-order system.

• Supporting sales of all Brompton products across your retail network

• Supporting the development of the retail network and new routes to market in your region

• Build and strategically foster relationships with retail customers, to gain clear understanding of their businesses, requirements, and objectives, to ensure sales metrics are met and expectations exceeded

• Developing strong working relationships with the in-country Sales Manager

• Understand and closely follow the twelve-month rolling sales forecast/pipeline plan for your retail customers in accordance with sales objectives

• Closing weekly sales in accordance with your pipeline plan

• Performing statistical analysis and assess actuals vs forecasting

• Raising risks and opportunities for your region and developing related corrective and preventive actions

• Funnelling information, to and from customers, into and out of the business and across Brompton departments

• Translating, or supporting translation of, Brompton trade communications

• Supporting the Marketing department - updating customers on marketing activities and priorities

• Driving awareness and interest of new products and service opportunities

• Supporting Customer Service and Technical/ Warranty teams with retail enquiries via email and phone

• Taking payments from time to time

Personal attributes and skills:

• Fluent in English, German is a must.

• Organisation Skills: keep track of Sales Data and handle administrative duties efficiently.

• Communication Skills: strong verbal and written communication skills essential interacting with sales teams, customers, and other departments.

• Customer focus: Providing excellent service to clients and addressing their needs or concerns promptly and effectively.

• Sales Support: Assisting the sales team with administrative tasks such as preparing reports, managing schedules, and handling inquiries.

• Attention to Detail: Ensuring accuracy in data entry, order processing, and documentation to prevent errors and maintain high standards.

• Problem-Solving Abilities: Handling issues rationally that arise during the sales process, such as order discrepancies or customer complaints, and finding solutions.

• Technical Proficiency: Familiarity with CRM software, spreadsheets, and other tools commonly used in sales management.

• Time Management: Prioritizing tasks and managing time effectively to meet deadlines and support the sales team's productivity.

• Team Collaboration: Working well with others, including sales representatives, marketing teams, and other departments, to achieve common goals.

• Analytical Skills: Ability to analyse sales data, generate reports, and provide insights that can help improve sales strategies and performance.

Experience:

• Ideally bachelor's degree in one of the following areas - Business; Sales; Supply Chain

• Minimum three years' trade account sales/ sales support experience

Benefits

Brompton offers you a very excellent working environment with enthusiastic colleagues who get along very well, communicate and co-operate with each other. The working climate is informal, but we work hard. Next to good terms of employment, Brompton offers you the opportunity to work in a responsible and challenging job within a dynamic, international, and ambitious environment. We are all proud to be part of Brompton Bicycle; we all share the same passion and dedication to the company and the product, despite any differences in cultural backgrounds and skills.

• Large discount on your very own Brompton (family and friends get discount too).

• A choice of working hours, (i.e. every fourth Friday off).

• 20 days holiday, plus Bank Holidays, rising the longer you stay with us.

• Workplace Pension Scheme, Season Ticket Loan, Flexible Working, Cycle to Work Scheme and other similar benefits.

• Christmas Parties, Annual Bike Rides, Charity Raffles, Volunteering with the local community all go towards creating a working environment that is fun and enriching.

Location: Greenford, GB

Posted Date: 11/6/2024