Sales Assistant - Pretoria

Our client within the nursery environment is looking to appoint a Sales Assistant. Welcome customers in a friendly manner , maintain floor appearance, and direct customers to products and goods. To interact in a meaningful manner with customers throughout the entire sales process. To perform quickly to respond to customer orders and provide excellent service. To continuously sell products and services using solid knowledge to prospective clients. To operate petty cash and payment transactions promptly and accurately. KPI's Monthly sales targets Daily scheduled sales re bookings Quote-to-close-ratio Turnaround time regarding emails Customer satisfaction (no complaints) Revenue per client Client retention and growth Petty cash reconciliation Responsibilities To attend to incoming calls within X4 rings Be knowledgeable about the company’s products and to answer questions accurately Identify prospective customers to discuss their needs for lead generation and conversion and set expectations To emphasize the features of products to highlight/recruit new clients onboard, maintaining positive business relationships to ensure future sales To maintain accurate and precise cash control regarding petty cash transactions To attend to card payments accurately and ensure prompt filing of records To attend to all administrative processes timely and accurately To comply with all company policies and procedures, guidelines and standard operating procedures To be always familiarized with Product Inventory To do stock taking - and to communicate OR place orders for stock To receive stock and shelve the products To access the online QMS SharePoint accurately To interact with service providers in a professional manner Skills / Competencies Excellent Team Player/collaborator Very strong communication skills Active listening skills Being pro-active Competitive/high achievement drive Ability to multi-task Strong goal clarity Persistence, but subtle Genuine desire to help and being optimistic Commitment to quality customer satisfaction Computer literacy skills Requirements Minimum qualification: Grade 12 Experience : 2-3 years in a retail sales and/or commercial nursery environment Sales business acumen Excellent customer skills Computer Literate - MS Office Package

Location: Pretoria, ZA

Posted Date: 11/10/2024