Shipping Coordinator

About The Job

At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. Based in every corner of the world, our people are passionate about what we do.

As Shipping and Customer Coordinator, based at our SIFCO Bromsgrove site, you will coordinate the efficient delivery of our surface treatment chemicals. A key role in our company goal to continue to exceed customer expectations.

What’s in it for you?

• Life assurance, pension plan
• EAP scheme, health and benefits program
• 25 days paid time off + public holidays
• 2 annual days paid volunteering leave to dedicate to the cause of your choice
• QH University: Continuous training tool for all seniority levels.
• Wellbeing program, Women Inclusion, Pride CRGs & other colleague and DEI focused initiatives.
• Join a team that is passionate about customer satisfaction and a company that fuels that passion.

What will you do?

• Ensure the completion and delivery of customer orders as per customer expectations following all hazardous material goods regulations and best practices.
• Process quotations and sales orders and the related documentation required (e.g. dispatch notes, invoices, etc.).
• Be responsible for the shipping and customs process coordinating the transport companies ensuring compliance with hazardous material management regulations and established best practices.
• Work closely with the customer service, quality assurance (REACH compliance) and other internal teams to ensure customer expectations and company goals are met.
• Create and deliver reports as required by regulations, internal guidelines and management.
• Be proactive raising and fostering opportunities for continuous process improvement.
• Comply with all environmental, health and safety regulations and company policies and guidelines.

What are we looking for?

• The ideal candidate will have at least 3 years' experience in a similar role within a chemical and/or hazardous material shipping environment.
• Knowledge of shipping legislation and regulations for hazardous material.
• Excellent communication skills
• High safety consciousness. Safety is at the core of our culture

About Us

We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.

Join the team and find your future!