Ecommerce Manager

Role: Ecommerce Manager– Dewsbury

Salary: £38-£45k per annum DOE

Hours: 9am-5pm Monday Friday

Position Overview:

Elevation Recruitment are excited to be exclusively recruiting for a leading UK clothing manufacturer.

We are seeking a dynamic and results-driven Ecommerce Manager to lead and grow our online sales channels. The successful candidate will be responsible for overseeing all aspects of our ecommerce strategy, managing 5 separate ecommerce websites, digital marketing, conversion optimisation, and online customer experience. The role requires a mix of analytical skills, digital marketing expertise, and strong project management abilities to ensure the success of our ecommerce platform.

The Ecommerce Manager will work closely with cross-functional teams, including marketing, product development, customer service, and IT, to ensure a seamless shopping experience that drives traffic, maximises conversion rates, and boosts revenue growth.

Responsibilities:

• Ecommerce Strategy & Management :
• Develop and execute a comprehensive ecommerce strategy to drive online sales growth, increase customer retention, and improve user experience.
• Manage and oversee the day-to-day operations of 5 ecommerce platforms, including product listings, pricing, promotions, and inventory management.
• Ensure that the website is fully optimised for search (SEO), usability, performance, and responsiveness across devices.
• Digital marketing & acquisition:
• Develop, implement, and manage effective digital marketing campaigns, including paid search (PPC), display ads, SEO, email marketing, and social media.
• Track, analyze, and report on key ecommerce metrics (traffic, conversion rates, revenue, etc.) to measure the effectiveness of marketing efforts and adjust strategies accordingly.
• Work closely with the content and creative teams to produce relevant, high-quality, and engaging content.
• Customer Journey & Conversion Optimisation:
• Optimise the customer journey by using A/B testing, user data, and analytics to improve website functionality, user experience (UX), and conversion rates.
• Develop and manage an ecommerce roadmap to align with business goals and priorities.
• Inventory, Logistics and Vendor Management:
• Coordinate with product teams and supply chain managers to ensure accurate and up-to-date inventory across all ecommerce platforms.
• Monitor product availability, manage stock levels, and communicate any stock or shipping issues that may affect customer satisfaction.
• Liaise with third-party vendors (such as logistics providers and payment gateways) to ensure seamless order fulfillment and customer service.

1. Analytics and reporting:Use analytics tools (e.g., Google Analytics, Shopify, etc.) to monitor performance, identify trends, and generate reports on ecommerce KPIs (conversion rates, average order value, customer acquisition cost, etc.).
2. Provide actionable insights from data analysis to improve online sales, customer retention, and operational efficiency.

Qualifications and skills:

• Minimum 3-5+ years of experience in ecommerce management, digital marketing, or a similar role within a retail or consumer-focused environment.
• A background within sports/ fashion

Technical Skills:

• Proficiency in ecommerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems (CMS).
• Hands-on experience with digital marketing channels, including SEO, PPC, email marketing, social media, and affiliate marketing.
• Strong knowledge of web analytics tools (Google Analytics, Hotjar, etc.) and conversion optimisation strategies.
• Data-driven mindset with the ability to analyze ecommerce performance metrics and make informed decisions.
• Experience with A/B testing tools and techniques.