Internal Sales Consultant - Durban

PERSONAL ATTRIBUTES & REQUIREMENTS: Proficient in Microsoft Office package Fluent in English and Afrikaans Excellent verbal and written communication Prompt and professional manner in dealing with customers Upselling and Suggestive selling techniques Effective Listener Time Management must be able to multitask Effective negotiator Must enjoy challenges Solutions driven Highly Organized Must be able to work under pressure Quick Thinker Problem Solver Positive Attitude Respectable Trustworthy Honesty and Integrity Attention to Detail Goal Driven Team Player MAIN KPIS FOR THIS ROLE: To service and sell to the needs of existing customers To support the activities of the external sales team To provide competitive and accurate quotations to customers as per company lead times To provide timeous feedback to customers with regards to their orders Sourcing of new sales opportunities for the branch on inbound leads and following up thereof Outbound cold calling and emails to existing customers Process orders accurately in a timely manner on Syspro Securing Sales and ensure monthly targets set are achieved Respond timeously to new Sales inquiries Respond swiftly and courteously to customer complaints and enquires Amending of orders on request from Customers Route potential opportunities to the appropriate Sales Representative for further development and closure Assist Debtors Controller on keeping customers current on collection Provide delivery instructions to dispatch Liaise with Stock Administrator with regards to back order and ETA Upkeep of all internal records and customer database Build rapport with customers through friendly, engaging communication Develop and maintain effective and professional sound customer relationships Conduct product training and demonstrating of products to customers EDUCATION NEEDED: Matric / Grade 12 Min of 3 years experience in Internal Sales in an Industrial environment

Location: Durban, ZA

Posted Date: 11/15/2024