Vyne Warehouse Operations Manager

Vyne Operations/Warehouse Manager – Bradford

Circa £40,000 PA

Do you want to work for a vibrant company helping to improve healthcare around the world?

This is a great opportunity for an experienced and driven Operations Manager to join one of the fastest growing and exciting healthcare companies in the marketplace!

Optimum Medical’s vision is to build the most people focused healthcare company. We want to be the service and brand that people turn to whenever they need a medical device. We offer a range of products to the UK & International markets such as healthcare lubricants and urology products as well as our exceptional patient care and home delivery service called Vyne. We certainly don’t like to sit still at Optimum Medical and we strive to seek opportunities to ‘Constantly Create Better’ wherever we can.

Our people, we know are the reason why we are successful. We are fast paced and hardworking, but we have lots of fun along the way!

The main purpose of the Vyne Operations Manager is to manage the performance of the Vyne warehousing operation as well as the team, guaranteeing end user satisfaction through achieving objectives whilst keeping within the parameters of agreed financial budgets as well as exceeding targets.

You will take ownership for, and deliver on key objectives and successfully manage our anticipated growth of Vyne’s Ecomm platforms and sales which are generated by our own sales teams via NHS Trusts – always driving and delivering sustainable and progressive change in the operations!

Responsibilities

• Full budgetary responsibility for all Vyne related operations
• Take the lead in ensuring a safe and compliant operation in order to protect all employees and visitors within the warehousing environment in line with relevant Health & Safety legislation
• Maintain site and equipment to legal, regulatory and internal standards
• Manage operations directly, both daily/ weekly (tactical) and long-term (strategic) basis
• Drive continuous development and accommodate growth of volume in line with agreed Optimum sales strategy
• Ensure timely despatch of orders in line with agreed SLA’s and performance targets
• Collaborate working across all departments ensuring delivering success as a team
• Execute and deliver strategic cost-saving initiatives
• Understand the key drivers of the operation, managing accurate and meaningful weekly KPI reports
• Ensure that the operation is representative of the Optimum and Vyne brand, company mantra and values
• Hold daily team meetings/briefs to ensure effective communication between employees
• Hold and oversee 1-2-1 reviews and annual appraisals with employees reporting directly to you in order to maintain a high level of individual performance within the team
• Have ownership of escalated operational issues within the Vyne operation
• Responsibility for creation and maintenance of SOP’s to provide robust systems and process
• Ensure operations are planned & controlled in a pro-active manner to include daily resource planning in line with forecasts and strict control of employee absence and holiday allocation
• Responsibility for all recruitment within the Vyne operation
• Effective stock control management
• Consistent management and reporting of carrier performance to include cost, always delivering best and most cost-effective solution for Optimum Medical
• Oversee cross training of the team to be certain that each area of daily operations has cover at times of absence and holidays
• Generate a monthly board report relating to the Vyne operation, format to be agreed
• Collaborate with Optimum Medical (OM) Warehouse manager on all aspects of site, safety and shared operational activities and resources

Requirements

• Warehouse operations experience in a similar role
• Stock and inventory management experience
• Experience in team management including recruitment, performance management, training and effective and motivating leadership
• Knowledgeable around Health & Safety and compliance
• Experience in developing and implementing efficient warehouse processes and layouts
• Ability to lead and motivate a team effectively
• Driven and inspiring personality with a willingness to take ownership
• Strong organisational and planning abilities to maintain high performance
• Experience in digital software and data analysis
• Ability to resolve issues and identify trends to improve operations

Our offering:

Offering an environment geared towards recognition and reward, at Optimum Medical if you have an idea, we love to hear it and we embrace flexibility and creativity. Our values and vision mean everything to us and we believe passionately in our People Focused Pledge - as we know, it’s our people who make us successful.

This role comes with a full induction, ongoing training, and support along the way with regular monthly catch ups & annual reviews. We also offer an company bonus scheme worth up to 4k per year!

Salary will be circa £40,000 + lots of other benefits listed below. In this role you will be based at VyneYard, part of our OptiDepot in Bradford.

We have a wonderful, values based, flexible and social culture at Optimum medical and we like to have regular social events and company gatherings. We offer a generous 27 days holiday, plus bank holidays and the option to Buy & Sell up to 5 days per year, plus a volunteer/charity day you can take each year too. We have a Health Cash Plan available which means you can claim cashback on healthcare & wellbeing treatments, a 24/7 confidential GP Anytime service and Employee Assistance line for all our employees. We have designated Mental Health first aiders and a Life Assurance (3x Salary) plus pension plan available to all.

(Please no agencies)

Our Values:

Potential candidates will be accessed against our company values to make sure you are the right fit for the business.

At Optimum Medical we LISTEN, we CREATE, we MAKE IT HAPPEN, we CARE and we HAVE FUN!

Constantly Creating Better

Optimum Medical is committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age or sexual orientation. This aims to remove unfair and discriminatory practices and to encourage full contribution from its diverse community. Optimum Medical is committed to actively opposing all forms of discrimination.