Customer Support Agent - Verifications

Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. A Verifications customer support position has become available. The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part of various teams and take on projects in addition to the daily day job. Strong written and verbal communication skills. Excellent administration skills Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand. Ability to meet targets. Excellent attention to detail A critical thinker and good problem-solving ability. Ability to work individually or as a team. be comfortable working in a fast-paced environment. Ability to multitask. Key functions of the role: Verification of client information. Ensuring accuracy of client details. Ensuring quality control of information processed by the capturing department. Adhering to the daily schedule to ensure that targets are met by following the work plan. General administration duties and ad hoc Tasks. Escalate unresolved queries to management. Correspondence will be limited to shortlisted candidates only. Please send your most recent CV to: hrrecharger.co.za If you do not hear from us within 2 weeks, unfortunately your application has not been successful. Skills and Experience: Excellent command of the English language and telephone etiquette. Excellent computer literacy skills Experience in a similar environment - necessary. Grade 12 essential. Clear Credit and Criminal Record. Paralegal experience - advantageous.

Location: Umhlanga Rocks, ZA

Posted Date: 11/16/2024