Business Development Manager

Artic Building Services Ltd is an established and recognised leader within the M&E and Facilities Management sector. Via our standards and reputation within this industry we have successfully attained a solid foundation of varied blue-chip clients both commercial and public.

Job Purpose

To support company growth, the business requires a Business Development Manager, to operate from our head office in Dartford, to identify and secure new business sales, through targeted sale strategies.

--------------------------------

Key Responsibilities:

• Sales Growth: Identify and secure new business opportunities in the hard facilities management sector through targeted sales strategies and market outreach.
• Client Engagement: Develop and maintain strong relationships with clients, understanding their needs and ensuring the highest levels of customer satisfaction.
• Strategic Development: Create and execute strategic business development plans to achieve and exceed company revenue targets.
• Market Insight: Conduct thorough market research to stay informed about industry trends, competitor activities, and emerging opportunities.
• Proposal Management: Support the Tender & Bid Team in preparing professional and successful submissions, presentations, and bids to prospective clients.
• Cross-Functional Collaboration: Work closely with the Tender & Bid, marketing, and technical teams to ensure cohesive service delivery and brand alignment.
• Pipeline Management: Utilise Pipedrive CRM to meticulously manage the departmental sales pipeline, ensuring timely updates, accurate forecasting, and adherence to key performance indicators (KPIs).
• Lead Nurturing: Implement a comprehensive lead nurturing strategy, guiding prospects through the sales funnel with effective communication and targeted engagement.
• Performance Reporting: Regularly prepare and present insightful reports on pipeline health, lead generation efforts, and overall business development performance.

Qualifications:

• Experience: Minimum of 5 years of business development or sales experience, specifically within the hard facilities management sector.
• Skills: Strong communication, negotiation, and relationship-building skills. Proven ability to engage with clients at all levels.
• Education: FM qualification desirable but not essential. English and Maths High level education/qualifications to support the job requirements.
• Attributes: Highly motivated, results-driven, and able to work autonomously as well as collaboratively.
• Knowledge: In-depth understanding of the UK facilities management market, particularly hard services such as HVAC, electrical, and mechanical systems.

Knowledge:

• Strong understanding of sales and marketing principles and best practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent understanding of CRM systems, with expertise in Pipedrive or similar platforms.
• Working knowledge of the M&E and Facilities Management sector (desirable).
• Experience with tender preparation and submission processes.
• Knowledge of digital marketing techniques and tools (e.g., SEO, SEM, social media advertising).
• Experience working with data and generating insightful reports.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a team, meeting deadlines and exceeding expectations.

Personal Qualities:

• Highly motivated and results-oriented, with a strong work ethic.
• Excellent time management and organisational skills.
• Ability to thrive in a fast-paced environment and prioritise effectively.
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and negotiation skills.
• Strong attention to detail and accuracy.
• Ability to build and maintain strong relationships with clients and colleagues.
• A strong commitment to continuous learning and development.

What We Offer:

• Competitive Salary: Attractive base salary, commensurate with experience.
• Bonuses: Attractive performance-based bonuses.
• Career Growth: Significant opportunities for professional development and career progression within a leading company.
• Dynamic Environment: A positive and dynamic work environment that encourages innovation and excellence.

Health and Safety:

As a member of the team, you will be required to fulfil our legal duty to take reasonable care for the health and safety of yourself and others who may be affected by your actions, and to follow all guidance and instructions given in this respect.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.